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BIC · 1 month ago

Manager, IT Business Analyst - NAM Customer Excellence

Shelton, CT

Full-time

Onsite

Mid, Senior Level

6+ years exp

BIC is a company that has been creating simple and joyful products for over 75 years. The Manager, IT Business Analyst - NAM Customer Excellence plays a crucial role in ensuring that technology solutions meet the needs of the supply chain, developing training for end-users and providing ongoing support for system enhancements and maintenance.

AdvertisingConsumer GoodsManufacturingRetail

H1B Sponsor Likely

Responsibilities

Develop and oversee project plans, timelines, and resource allocation, identify and mitigate risks to ensure smooth project execution

Assess business needs and translate them into detailed functional requirements

Create detailed specifications for processes and application designs to meet business objectives

Configure and customize JDE, WMS, TMS applications to support business needs, adhering to GSC methodologies

Develop and conduct system training, and participate in system, integration, and user acceptance testing to ensure effective deployment and user proficiency

Oversee the setup and customization of JDE, WMS, TMS applications, ensuring proper integration with existing systems

Lead the implementation process and deliver training programs to ensure users are proficient with new setups and systems

Manage the deployment of new functionalities, systems and integrations across multiple locations, tailoring solutions to regional needs

Create and maintain detailed documentation for processes related to system setup, configuration, and usage

Collaborate with cross-functional teams (IT, Finance, Supply Chain) to integrate new processes, functionalities with other enterprise systems (JDE, WMS, TMS, …) and ensure data accuracy and consistency

Conduct user acceptance testing (UAT) and facilitate training sessions to ensure successful adoption and utilization of Supply chain applications: This includes preparing test cases, leading testing sessions, and training users

Provide ongoing support and troubleshooting for users, addressing issues and optimizing system performance: This involves resolving user issues, monitoring system performance, and making necessary adjustments

Stay updated on Supply Chain Execution best practices and industry trends, applying insights to continuously enhance demand planning and factory planning capabilities

Qualification

JDEdwardsSupply Chain ManagementProject ManagementData AnalysisBusiness AnalysisERP SystemsAnalytical ThinkingFluent EnglishSpanishCommunication SkillsProblem-Solving

Required

Bachelor's degree in engineering, Business Administration, Supply Chain Management, Information Systems, or related field

Proven experience (6+ years) as an IT Supply Chain professional or similar role, with a focus on warehouse management systems, Order to cash, Transportation, Customer Service

Fluent English. Spanish is a plus. We are working in a multicultural environment

Strong knowledges of Supply Chain Processes and Metrics

ERP and Supply Chain Systems: Experience with Enterprise Resource Planning (like JDEdwards (preferred), SAP, Microsoft Dynamics, …), Warehouse Management, and Transportation Management systems

Data Analysis and Management: Proficiency in analyzing large datasets, understanding data modeling, and utilizing tools like SQL, Excel, or business intelligence platforms

Understanding of how to integrate various IT systems and platforms through APIs and other integration methods

Business Analysis Skills

Project Management skills

Excellent Communication and Collaboration skills

Problem-Solving and Analytical Thinking

Preferred

Experience with Enterprise Resource Planning (like JDEdwards, SAP, Microsoft Dynamics, …)

Company

BIC

Glassdoor4.0

A global leader in stationery, lighters, and shavers, BIC brings simplicity and joy to everyday life.

Founded in 1945

Clichy, Ile-de-France, FRA

10001+ employees

http://bicworld.com/

H1B Sponsorship

BIC has a track record of offering H1B sponsorships. Please note that this does not guarantee sponsorship for this specific role. Below presents additional info for your reference. (Data Powered by US Department of Labor)

Distribution of Different Job Fields Receiving Sponsorship

Represents job field similar to this job

Trends of Total Sponsorships

2024 (1)

2021 (1)

2020 (3)