Summit Health · 1 month ago
Patient Service Representative - General Surgery
Berkeley Heights, NJ
Full-time
Onsite
New Grad, Entry Level
$18.13/hr - $22.02/hr
0+ years expSummit Health is a physician-led, patient-centric network committed to simplifying health care. The Patient Service Representative will be responsible for scheduling hospital and ambulatory admissions, coordinating pre-admission testing, and ensuring all necessary information and consents are in place for patient procedures.
Hospital & Health Care
Responsibilities
Responsible for scheduling hospital and ambulatory admissions
Verbalizes procedure for collection of pre-admission testing data. Coordinates required testing prior to admission and ensures all information and consents are on site for patient’s admission/procedure
Schedules and enters diagnostic tests and procedures into orders management system, following all appropriate workflows
Arranges types and distributes surgery schedule
Communicates problems to Nurse/Physician/Clinical Manager
Employs appropriate and timely use of tasking
Accurately completes any/all necessary forms for the patient
Performs various clerical duties including faxing, photocopying, scanning, filing and mailing’s
Establishes and maintains a positive working relationship with physicians and nursing staff
Demonstrates understanding of submission of necessary documents for hospital and our patient procedures
Demonstrates a working knowledge of booking and scheduling inpatient, outpatient and special procedures
Demonstrates a working knowledge of insurance and pre-certification requirements
Demonstrates working knowledge for rescheduling and canceling procedures
Demonstrates customer service skills when communicating with peers/other departments
Verbalizes customer services skills to alleviate patient anxiety
Demonstrates good judgment in scheduling procedure to increase physician productivity
Demonstrates understanding of emergency procedures
Logs surgical procedures as needed
Arranges for specialty equipment/ services as needed
Interacts with outside vendors / contracted services as needed
Other job duties as required
Qualification
Required
High School/GED required
Heart Saver certification within 90 days of hire required
0 – 1 years experience
Ability to communicate in English, both orally and in writing
Strong interpersonal and organizational skills
Ability to perform diverse work assignments with time limitations with a high degree of accuracy
Ability to use problem solving, critical thinking and priority setting skills
Preferred
Vocational / Technical School / Diploma Program preferred
2-4 years experience preferred
Knowledge of medical terminology preferred
Experience with Standard Office Equipment (Phone, Fax, Copy Machine, Scanner, Email/Voice Mail) preferred
Experience with Standard Office Technology in a Window based environment preferred
Experience with patient care equipment preferred
Experience with EHR, Practice Management System and Departmental/Ancillary Systems preferred
Benefits
Medical
Dental
Life
Disability
Vision
FSA coverages
401k savings plan
Company
Summit Health
Summit Health helps patients with all of their primary care and specialty care needs.
1001-5000 employees
H1B Sponsorship
Summit Health has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (1)
2020 (2)
Funding
Current Stage
Late StageLeadership Team
Jennifer Marchitto, AuD
Chief Operating Officer
Christine Masterson
Chief Medical Officer New York South Region
Recent News
2024-01-05
2023-05-04
Modern Healthcare
2023-01-06
Company data provided by crunchbase