Care Specialist - Fidelis jobs in United States
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Upward Health · 1 day ago

Care Specialist - Fidelis

Upward Health is an in-home, multidisciplinary medical group providing whole-person care. The Care Specialist plays a critical role in delivering chronic care management to patients, primarily working in their homes and ensuring adherence to care plans.

Health CareMedicalService Industry

Responsibilities

Delivering chronic care management to high-complexity patients
Engaging in virtual care (10% of the time)
Direct outreach to patients, guiding them through the enrollment process
Facilitating virtual appointments with providers
Ensuring that patients adhere to care plans
Building relationships, coordinating care, and providing education

Qualification

Chronic care managementEMR systemsMotivational interviewingCare coordinationTechnology proficiencyCommunication skillsTime managementEmpathyCultural competenceInterpersonal skillsProblem-solvingTeam collaboration

Required

Minimum of 2 years of relevant work experience (e.g., Community Health Worker, Peer Support Specialist, Medical Assistant, etc.)
High school diploma or GED required
A valid driver's license, auto liability insurance, and reliable transportation to travel within the assigned territory
Experience in chronic care management or working with chronically ill/elderly patients
Technologically proficient with basic computer skills (typing, using EMR systems)
Experience with motivational interviewing, trauma-informed care, and care coordination
Strong interpersonal communication skills with the ability to engage patients and team members effectively
Ability to prioritize tasks, manage schedules, and work independently in an unstructured environment

Preferred

Multi-lingual skills are a plus but not required
Prior home care experience is beneficial

Company

Upward Health

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Upward Health is a home-based medical group specializing in primary medical and behavioral care for individuals with complex needs.

Funding

Current Stage
Late Stage
Total Funding
$28.75M
Key Investors
Trinity CapitalHeritage GroupNoro-Moseley Partners
2025-01-16Series C
2025-01-16Debt Financing· $20M
2022-09-13Series B

Leadership Team

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Benjamin Hamawy
Chief Financial Officer
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Company data provided by crunchbase