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Boston Consulting Group (BCG) · 21 hours ago

Global Change & Communications Senior Specialist - Digital Products

Boston, MA

Full-time

Onsite

Mid, Senior Level

$89K/yr - $109K/yr

4+ years exp

Boston Consulting Group (BCG) is a leading management consulting firm that partners with organizations to tackle their most important challenges. They are seeking a Global Change & Communications Senior Specialist to support digital workforce experience initiatives by executing change strategies, collaborating with agile teams, and developing communication and training plans.

Business DevelopmentConsultingInnovation ManagementManagement ConsultingMarketing

Responsibilities

Executing change strategies & approaches for digital products, focused on driving and embedding the key behaviors that drive adoption

Conducting stakeholder assessments and developing engagement plans to address and mitigate risks

Conducting change impact assessments, identifying risks to delivery/adoption and creating practical and actionable mitigation activities

Developing and delivering strategic user framed communication plans

Write, review, and send user framed communications & content

Developing training & enablement approaches & content

Track change management & behavioral KPIs and metrics

Engage with agile squads to understand roadmaps

Proactively identify and clearly articulate upcoming change & behaviors needed to support the roadmaps

Manage stakeholder expectations while working across multiple workstreams

Collaborate with cross-functional teams, designers and vendors to facilitate change activities

Supporting the integration of behavioral science into change management strategies

Qualification

Change managementAgile operating modelStakeholder assessmentsBehavioral scienceTraining developmentCommunication skills

Required

4-6 years of experience in change management role (consulting and/or project management-based experience a significant plus)

Excellent verbal and written communication. Fluent in English (writing, reading, speaking)

Experience or passion for structuring and solving complex problems

Preferred

Change management certification a plus

Experience operating in an agile operating model preferred

Exposure to behavioural science or related disciplines, with interest in developing expertise further

University degree with demonstrated high academic achievement preferred

Benefits

Zero dollar ($0) health insurance premiums for BCG employees, spouses, and children

Low $10 (USD) copays for trips to the doctor, urgent care visits and prescriptions for generic drugs

Dental coverage, including up to $5,000 in orthodontia benefits

Vision insurance with coverage for both glasses and contact lenses annually

Reimbursement for gym memberships and other fitness activities

Fully vested Profit Sharing Retirement Fund contributions made annually, whether you contribute or not, plus the option for employees to make personal contributions to a 401(k) plan

Paid Parental Leave and other family benefits such as elective egg freezing, surrogacy, and adoption reimbursement

Generous paid time off including 12 holidays per year, an annual office closure between Christmas and New Years, and 15 vacation days per year (earned at 1.25 days per month)

Paid sick time on an as needed basis

Company

Boston Consulting Group (BCG)

Boston Consulting Group partners with leaders in business and society to tackle their most important challenges and capture their greatest opportunities.

Founded in 1963

Boston, Massachusetts, USA

10001+ employees