Citizens · 2 weeks ago
Sr Data Scientist- People Analytics
Citizens Bank is focused on understanding workforce insights and organizational health through their Human Resource Analytics team. They are seeking a Senior Data Scientist to uncover data-driven business opportunities and improve the employee experience by synthesizing complex data into actionable insights.
BankingCredit CardsFinancial ServicesFinTechRetail
Responsibilities
Synthesize business goals and strategy with HR, productivity, and market data to build integrated, tangible recommendations on talent and culture topics to drive individual and organizational outcomes; employ consultative and analytical techniques to make recommendations, moving from the “so what” and “now what,” to drive impact across Citizens’
Consult with business clients on workplace insights including diagnoses, research design, hypothesis testing, advances analyses, visualization, and presentation
Translate complex analyses for executive audiences and develop visualizations to help people understand findings and insights
Design and consult on talent assessment methodologies, both internal and third party
Apply best practices for artificial intelligence and machine learning
Project manage key initiatives that drive efficiency and value; assist with change management efforts to scale HR analytics solutions across the enterprise
Assist in development, execution, and evaluation of client OKRs, human capital KPIs and other measurement strategies to enable business results
Partner and train clients and HR stakeholders on impactful use of data, data literacy techniques, and use of self-service to drive business outcomes
Advise on enterprise-level and business unit level analytics work with partners through the organization; contribute to enterprise data governance methods and priorities
Qualification
Required
Deep expertise (PhD, Masters, or equivalent expertise) in a field that uses research to understand and influence human behavior (e.g., Industrial/Organizational Psychology, Organizational Behavior, Behavioral Economics, Social/Personality Psychology, etc.)
8+ years of client-facing People Analytics, Workforce Strategy, Business Intelligence, or Human Capital Consulting experience, working in/with complex organizations, or combination of education and experience
Demonstrated experience leading large-scale HR or analytics programs in a matrixed environment
Expertise in qualitative and quantitative research methodology, data management, data visualization and storytelling
Creative and strategic thinker - ability to assess needs, collaborate, and deliver data-driven, practical solutions that drive results
Strong decision-making skills; stellar interpersonal, influencing, relationship building, and collaboration skills
Proficiency in change management approaches (e.g., PROSCI, etc.)
Advanced analytical and problem-solving skills - approaches problems with rigorous logic and a curious mind – looks beyond the obvious and searches for deeper answers
Proficiency in building talent assessment methodologies
Deep knowledge of pre-employment assessment methodologies and practices
Ability to communicate effectively with technical and non-technical audiences – tells stories with data that resonate with stakeholders and maximize impact; excellent written and verbal communication skills
Ability to manage multiple client groups simultaneously; strong project management background
Proficient in data querying languages (e.g., SQL), database management systems, and employee listening platforms (e.g., Perceptyx, Glint)
Applied statistics or experimentation (A/B testing) and psychometric principles (e.g., regression analysis, factor analysis), as well as research design
Proficient in scripting languages (e.g., R or Python), and other advanced analytical tools (e.g., Sagemaker, Tableau, PowerBI, Quicksight, Visier, Alteryx)
Hands on experience with machine learning techniques and exposure to LLM for text analysis and natural language processing applications
Highly proficient in Excel and PowerPoint
Highly-organized with strong attention to detail and documentation; results orientation
Ability to handle multiple projects while meeting deadlines and documenting progress towards those deadlines
Proficiency in agile and design-thinking methods
Possesses a learning orientation, active exploratory mind, and interest to learn from others
Experience with AWS Cloud suite, Snowflake, Oracle HCM, Service Now
Preferred
Experience with Bayesian estimation, machine learning, natural language processing, cloud-based computing, and/or Artificial Intelligence strongly preferred
Company
Citizens
At Citizens, we recognize that the journey to accomplishment is no longer linear and that individuals are made of all they have done and all they are going to do.
H1B Sponsorship
Citizens has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2020 (1)
Funding
Current Stage
Public CompanyTotal Funding
$2B2025-02-26Post Ipo Debt· $750M
2024-07-09Post Ipo Debt· $1.25B
2014-09-23IPO
Leadership Team
Recent News
Providence Business News
2025-12-24
2025-12-17
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