City National Bank ยท 1 month ago
Senior Manager, Artificial Intelligence & Automation
Charlotte, NC
Full-time
Onsite
Senior Level, Lead/Staff
$180K/yr - $320K/yr
10+ years expCity National Bank is a subsidiary of Royal Bank of Canada, focused on helping clients and communities flourish. The Senior Manager of Artificial Intelligence & Automation will lead the enterprise-wide adoption of AI and automation solutions, driving initiatives to modernize processes and enhance customer experiences.
BankingFinanceFinancial Services
Responsibilities
Develop and execute a strategic plan for the adoption and implementation of AI, machine learning, and intelligent automation solutions across the enterprise
Lead a cross-functional team to identify, prioritize, and deliver high-impact initiatives that drive business value and improve customer experiences
Collaborate with stakeholders to modernize processes, improve operational efficiency, and reduce costs
Develop and maintain enterprise analytics intake and prioritization capabilities
Drive the development and implementation of AI-powered solutions that enhance customer engagement, improve customer satisfaction, and increase revenue
Work closely with IT and other business functions to ensure seamless integration of AI and automation solutions with existing systems and processes
Develop and manage budgets, resource allocation plans, and vendor partnerships to support AI and automation initiatives
Stay up-to-date with the latest advancements in AI, machine learning, and intelligent automation, applying this knowledge to continuously improve and refine the enterprise's AI and automation strategy
Qualification
Required
Bachelor's Degree or equivalent
Minimum 10 years of experience in leading large technology-enabled business transformation, leveraging automation to drive business value
Minimum 8 years of People Management experience
Minimum 7 years of experience with Project Management
Preferred
MBA preferred
Preferred 10+ years of experience in Financial Services Industry
Strong leadership and C-Suite/Board communication skills
Experience leading major data analytics initiatives in large financial institutions
Benefits
Comprehensive healthcare coverage, including Medical, Dental and Vision plans, available the first of the month following start date
Generous 401(k) company matching contribution
Career Development through Tuition Reimbursement and other internal upskilling and training resources
Valued Time Away benefits including vacation, sick and volunteer time
Specialized health and family planning benefits including fertility benefits, and cancer, diabetes and musculoskeletal support programs
Career Mobility support from a dedicated recruitment team
Colleague Resource Groups to support networking and community engagement
Company
City National Bank
City National Bank offers a full complement of banking, trust and investment services. It is a sub-organization of City National.
1001-5000 employees
H1B Sponsorship
City National Bank has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (76)
2024 (78)
2023 (145)
2022 (93)
2021 (107)
2020 (62)
Funding
Current Stage
Public CompanyTotal Funding
unknown1978-01-13IPO
Leadership Team
Howard Hammond
CEO City National Bank
Fiyaz Khan
Senior Vice President, Structured Products
Recent News
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2025-11-08
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