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EY · 5 hours ago

ServiceNow Global Alliance Relationship Director

Chicago, IL

Full-time

Hybrid

Lead/Staff

$229K/yr - $453K/yr

EY is a globally connected powerhouse of diverse teams, dedicated to building a better working world. The ServiceNow Global Alliance Relationship Director is responsible for managing the day-to-day aspects of the ServiceNow alliance relationship, including collaboration, governance, and performance intelligence, while working closely with both EY and ServiceNow teams.

AccountingAdviceBusiness IntelligenceConsultingFinancial ServicesProfessional Services

Growth Opportunities

Responsibilities

Execute ServiceNow Global alliance strategy and objectives

Facilitate top to top ServiceNow Global relationships and program management to mobilize on big strategic bets, accelerate field engagement, and drive action including executing Global Governance Activities

Drive results through disciplined, industrialized Global wide governance with clear accountability across Global level Service Line/practice, sectors, accounts/regions and ServiceNow counterparts

Execute ServiceNow Global Business Reviews feeding insights into Global ServiceNow Alliance executives

Deploy ServiceNow partner programs into Global, driving local activation and compliance

Gain access to ServiceNow Global level programs, coordinating with Global ServiceNow ARD to secure required approvals

Deliver alliance intelligence with complete and accurate Financial reporting, ServiceNow impact/influence

Activate new countries and regions ensuring proper governance is in place, e.g. supporting business plans, executive relationships, operating cadence and enabling alliance contracts

Drive Compliance with internal policies and requirements

Collaborate with Market Enablement team to define Marketing messaging and materials for Global level execution. Collaborate with local Area alliance and Brand Marketing & Communication executives to execute local Alliance marketing activities

Contributes to the Global Alliance and Ecosystem Relationship network by contributing content, knowledge sharing, and market insights

Qualification

Alliance managementRelationship managementGovernance oversightMarketing strategyContract managementFinancial managementNetworking skillsProject management skillsOrganizational skillsCommunication skills

Required

Able to juggle many activities and provide enablement services in the areas of: relationship management, governance oversight, marketing strategy, contract management, financial management, content management, operational support, strong relationship building skills and is highly organized

Understanding of technology and business benefits of relevant alliance partner products and solutions

Experience in alliance management or business development for technology or professional services company

Experience and evidence of success in building and nurturing win-win alliance relationships

Strong networking and influence management skills resulting in driving actions to outcomes and delivering results actions across organizational boundaries

Highly credible communicator with excellent organization and project management skills and proven track record delivering alliance sales and revenues

A self-starter who is able to work independently while also communicating progress and challenges with others on the team

Comfortable escalating complex issues with recommendations to leadership

Strong organizational skills and ability to multi-task in support of multiple projects at a time

Comfortable working with others within EY with unique personalities, cultures and working styles and can adapt your approach to best interact