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Kao Corporation · 19 hours ago

Digital Account Manager (Amazon)

Cincinnati, OH

Full-time

Hybrid

Senior Level

$100K/yr - $125K/yr

5+ years exp

Kao EMEA & Americas is seeking a Digital Account Manager to act as the primary liaison with Amazon, overseeing day-to-day operations and strategic growth of the Amazon 1P channel. The role involves managing retailer relationships, optimizing performance metrics, and driving profitable growth through data-driven insights and collaboration with cross-functional teams.

BeautyChemicalConsumer GoodsHealth CareManufacturingRetail

Work & Life Balance

Responsibilities

Be the primary contact for Amazon's US Vendor Manager and AVS support managing the daily communication and connection with the Amazon team

Advocate for the brand within Amazon to secure visibility, support, and growth opportunities

Own the day-to-day management of the Amazon business, including retail readiness, item setup, catalog health and maintenance, and operational troubleshooting

Manage the Amazon funding workbook, ensuring accurate tracking and reconciliation of trade terms, accruals, and co-op spend

Monitor profitability, assess Return on investment of investments, and implement margin improvement projects

Ensure compliance with Amazon's operational policies and performance standards

Monitor and analyze key performance indicators (KPIs) such as sales, traffic, conversion, and profitability

Identify trends, diagnose performance gaps, and recommend data-driven actions to optimize results

Leverage tools and dashboards to provide actionable insights to internal stakeholders

Develop and implement assortment strategies that prioritize Kao and Amazon strategic items, optimizing sales and margin while collaborating with cross-functional teams to ensure alignment and execution

Launch new items by developing and executing plans that accelerate the Amazon flywheel, driving faster adoption and sustained growth

Proactively monitor customer ratings and reviews across Amazon 1P platform to identify trends, opportunities, and potential issues

Collaborate with the internal Shopper Team and Amazon Media Group to plan and execute advertising campaigns, deals, and seasonal promotions

Develop and execute promotional strategies aligned with brand priorities and digital commerce objectives, driving incremental growth and shopper engagement

Lead monthly and annual internal forecasting processes, leveraging data-driven insights to ensure high forecast accuracy and alignment with business objectives

Partner with Amazon and internal logistics teams to manage inventory levels, reduce out-of-stocks, improve forecast accuracy, and reduce chargebacks/shortages

Monitor operational KPIs and implement corrective actions as needed

Qualification

Amazon vendor managementECommerce strategyAnalytical skillsMicrosoft OfficePerformance dashboardsRetailer relationship managementPromotional strategiesInventory managementNegotiation skills