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Blood Bank of Alaska · 1 month ago

Laboratory Services Manager

Anchorage, AK

Full-time

Onsite

Mid, Senior Level

2+ years exp

Blood Bank of Alaska is seeking a Laboratory Services Manager to oversee daily laboratory operations and ensure compliance with regulatory standards. The role involves managing laboratory personnel, maintaining quality control of blood products, and ensuring a high standard of service to internal and external customers.

Health CareMedicalPharmaceutical

Responsibilities

Oversee and manage the daily workflow of the laboratory

Maintain competency to perform laboratory processes and procedures to ensure adequate laboratory coverage as needed. Must meet qualifications of MT or MLS

Assist in performance of lot release

Schedule laboratory staff to include on-call schedule and coordination of stem cell laboratory staff coverage

Responsible for completion of performance evaluation and disciplinary review for laboratory staff. Utilize support departments as required

Responsible for competency evaluations of staff. Ensure these are completed in a timely manner

Review of timesheets for applicable staff. Resolve discrepancies in a timely manner

Make employee safety and well-being a priority at all times

Performs investigation and review of occurrences and biological product deviations related to laboratory issues

Develops and makes revisions to laboratory Standard Operating Policies and Procedures as needed. Assigned owner/author in BBA's Blood Establishment Computer System (BECS) for laboratory SOPs

Oversees receipt of TAD, TRALI and BD reports and initial notification of in date product recall/quarantine/discard. Notifies QA and Q & LB of reports

Plans, writes and validates new or revised QC/equipment/maintenance procedures and processes. Works with Laboratory Services Director and appropriate management/project team to coordinate activities. Assigns and oversees validation tasks to laboratory technicians as appropriate

Oversight of laboratory equipment QC and maintenance schedule to ensure that equipment is functioning properly and QC/maintenance is performed on time. Reviews applicable QC and maintenance records

Ensures that proficiency testing for laboratory is ordered, assigned to staff on rotating schedule, performed and submitted on time and records reviewed

Responsible for oversight of blood product quality control assuring that QC activities are performed in a timely manner and meets regulatory requirements for manufacture of blood products. Reviews end of month results and initiates appropriate investigations of nonconforming products

Works as part of the BBA Project Team including applicable laboratory computer software (Mediware) changes as assigned

Acts as BBA liaison for UAA medical laboratory technology student rotations

Interfaces with vendors, contracted service providers and hospital customers as required

Assists Director of Laboratory Services with additional duties as assigned

Qualification

MT/MLS certificationBlood bank experienceQuality control proceduresProficient in WordExcelCommunication skillsTrainingInstructingInterpersonal skillsAttention to detailProblem-solving skills

Required

Must be able to work independently with little or no supervision

Must possess good organization skills with the ability to multitask

Documentation must be legible, complete, and accurate

Proficient in Word and Excel or comparable word processing and database/spreadsheet software

Ability to identify needed changes in procedures, practices, goals and direction or structure of the department

Ability to promote and implement these changes effectively in a timely manner

Ability to work with others to achieve departmental and organization goals and objectives

Ability to work effectively to improve the skills of employees by providing clear, specific and helpful performance feedback and effective coaching and mentoring

Ability to act honestly and with integrity, showing respect for laws, the rights of others, and Blood Bank of Alaska mission

Ability to adapt to various situations, to work effectively with a variety of individuals and groups, to understand and appreciate different and opposing perspectives of an issue, and to adapt one's approach as the requirements of the organization/department change

Ability to motivate employees

Retain subject matter expertise in field or profession

Oversee and manage the daily workflow of the laboratory

Maintain competency to perform laboratory processes and procedures to ensure adequate laboratory coverage as needed

Assist in performance of lot release

Schedule laboratory staff to include on-call schedule and coordination of stem cell laboratory staff coverage

Responsible for completion of performance evaluation and disciplinary review for laboratory staff

Responsible for competency evaluations of staff

Review of timesheets for applicable staff

Make employee safety and well-being a priority at all times

Performs investigation and review of occurrences and biological product deviations related to laboratory issues

Develops and makes revisions to laboratory Standard Operating Policies and Procedures as needed

Oversees receipt of TAD, TRALI and BD reports and initial notification of in date product recall/quarantine/discard

Plans, writes and validates new or revised QC/equipment/maintenance procedures and processes

Oversight of laboratory equipment QC and maintenance schedule to ensure that equipment is functioning properly and QC/maintenance is performed on time

Ensures that proficiency testing for laboratory is ordered, assigned to staff on rotating schedule, performed and submitted on time and records reviewed

Responsible for oversight of blood product quality control assuring that QC activities are performed in a timely manner and meets regulatory requirements for manufacture of blood products

Works as part of the BBA Project Team including applicable laboratory computer software (Mediware) changes as assigned

Acts as BBA liaison for UAA medical laboratory technology student rotations

Interfaces with vendors, contracted service providers and hospital customers as required

Ability to adjust to changes in schedule

Must maintain a high standard for conscientious, courteous, and enthusiastic service to internal and external customers

Strong interpersonal and communication skills

Demonstrate GDP, GLP and GMP

Ability to foster a working environment conducive to excellent customer service

Strict attention to details

Ability to problem solve and use critical thinking to make quality decisions

Knowledge of general safety and quality assurance procedures

Maintain donor and patient confidentiality

Strong writing and computer skills

Ability to instruct and train on a continuous basis

Meet physical demands necessary for effective job performance; must be able to lift heavy boxes (up to 50 lbs.)

Bachelor's degree in medical technology, medical laboratory, chemical, clinical, physical or biological sciences; or Associate degree in chemical, clinical, physical or biological science or Associate's degree in chemical, physical or biological science or medical laboratory with MT/MLS certification