Iron Mountain · 2 months ago
Security Operator - North American SOC
US | PA | Boyers | 1137 Branchton Road
Full-time
Onsite
Entry Level
$20/hr - $20/hr
2+ years expIron Mountain is a company that provides expert solutions in records and information management and seeks a committed Security Operator to join their North American Security Operations Center team. In this role, you will be responsible for monitoring security systems, managing critical incidents, and ensuring the safety and security of the organization.
Big DataCloud StorageDigital SignageInformation ServicesSecuritySoftware
Responsibilities
Monitor various security systems such as CCTV, access control, alarms, and open-source intelligence platforms for potential threats and incidents
Respond to alarms, security breaches, and other incidents by following established protocols, dispatching security personnel or emergency services as needed, and documenting all actions
Ensure all security systems and equipment are functioning properly and report any issues or malfunctions
Analyze security threats and vulnerabilities, assess their potential impact, and provide recommendations for mitigation
Communicate effectively with internal teams, external agencies (e.g., law enforcement, emergency services) during incidents
Accurately document all security-related incidents, investigations, and other relevant information in a clear and concise manner
Keep abreast of current security threats, trends, and best practices to ensure the safety and security of the organization
Qualification
Required
2 years of experience in the Private Security Sector, Law Enforcement, or equivalent experience
Strong knowledge of security alarm monitoring principles, dispatching, and coordinating resource allocation
Proven ability to remain calm and make sound decisions under pressure
Proficiency in using security technology, systems, and software applications such as ProWatch, Milestone, Avigilon, Crisis24, Intrusion Detection, or other Access Control and CCTV security applications
Strong organizational and time management skills: ability to work independently and as part of a team; excellent communication and interpersonal skills, both written and verbal
Familiarity with emergency management and incident response procedures
Preferred
Associate degree in Criminal Justice, Business Administration, or other relevant field preferred
Benefits
2 Weeks PTO, Sick Leave, Wellness Time & 7 Paid Holidays + 3 Floating Holidays starting January 1st
Comprehensive health, wellness, and retirement plans.
Opportunities for continuous learning and professional growth.
Company
Iron Mountain
Iron Mountain offers storage, asset lifecycle management and information management services to companies.
10001+ employees
H1B Sponsorship
Iron Mountain has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2022 (1)
Funding
Current Stage
Public CompanyTotal Funding
$6.77B2025-09-05Post Ipo Debt· $1.41B
2024-12-03Post Ipo Debt· $1.2B
2023-05-10Post Ipo Debt· $1B
Leadership Team
Marc Duale
Senior Advisor to the President and CEO
William Meaney
CEO
Recent News
2026-01-23
2026-01-16
Hindu Business Line
2025-12-16
Company data provided by crunchbase