USAJOBS · 2 months ago
Supervisory Club Operations Assistant
Virginia Beach, Virginia, USA
Full-time
Onsite
Entry, Mid Level
$20/hr - $25/hr
2+ years expUSAJOBS is seeking a Supervisory Club Operations Assistant at the Joint Expeditionary Base Little Creek in Virginia Beach, VA. The role involves supervising staff and ensuring effective scheduling, coordination, and communication of food and beverage operations during assigned shifts.
ConsultingGovernmentHuman ResourcesInformation TechnologyInternetStaffing Agency
No H1B
U.S. Citizen Only
Responsibilities
In the absence of management, serves as duty manager to ensure the facility is functioning in a smooth safe and efficient manner
Responsible for issuing, receiving and controlling cash receipts and change funds under custody
Verifies cash count of cash receipts and change funds turned in by individual cashiers
Determines and reports any cash overages/shortages
Upon arrival, checks the trouble log and informs facility manager of all problem areas
Notifies the Public Works Department (CPWD) or servicing maintenance department of any emergencies that may occur
Reviews work schedule, taking note of on-call personnel for emergency needs
Ensures the facility is open and/closed at the posted time and in a state of cleanliness both inside and out
Reviews the schedule of events and ensures the facility is prepared prior to the scheduled start time coordinating with the catering department
Assists with the administrative, maintenance and inventory functions of the facility
May coordinate the delivery of food and beverages from one facility to another
Maintains and performs check out/in of all supplies and equipment
Responsible for ordering, storage and inventory control of all cleaning supplies
Maintains Electrical and Hazmat logs and MSDS documents
As applicable, responsible for issuing, receiving and controlling cash receipts and change funds under custody
Upon end of shift or closing, rings out cash register
Assures the Daily Activity Report (DAR) is completed and certifies cash count of receipts and change funds turned in by individual cashiers
Determines cash shortages or overages by comparing total of cash receipts against cash register readings
Completes the deposit form in accordance with local procedures
Ensures all keys are turned into the lock box and/or cashiers bag
Circulates among the patrons to maintain order
Maintains monthly calendar of current local entertainment events, answers questions concerning community and promotional events within the department
Warns patrons of disorderly behavior or unsafe techniques or practices being utilized
Attempts to resolve customer service problems in a tactful, diplomatic manner
May be required to tactfully remove disruptive patrons from the facility
Upon closure of the facility, completes fire and safety checks, secures all doors, windows, storerooms, etc
Prepares and submits daily report of night operations, to include both minor and serious incidents
This includes equipment breakdown or repairs, leaks, personnel/staffing problems related to work situations and any other information that may affect the operation of the facility and/or management decisions
Performs other related duties as assigned
Qualification
Required
Knowledge of club operations with a minimum of two years related work experience in a food and beverage environment with six months documented supervisory or leader experience
Must possess basic Math skills to perform cash and inventory accountability accurately
Must be a mature individual, who can exercise control over a large group of people to ensure good order and discipline as necessary
Must possess fluent command of the English language and be able to communicate clearly and effectively both verbally and in writing
Must be skilled in customer service techniques, tact and good judgment
This position may be designated ALPHA personnel for inclement weather or in the interest of national security and may be required to report for work when other employees are excused to cover mission needs
As a condition of employment, the employee must be able to obtain a Health card prior to first day of work. Afterwards, must be able to successfully pass a Food Handlers Sanitation course, thereafter to be updated and maintained annually. Additionally, if alcohol is served in the assigned facility, the employee must successfully complete the annual CARE course
Must possess a valid state driver license, as travel to and from facilities may be required in the performance of duties
This position is subject to an irregular tour of duty, which includes evenings, weekends and holidays
May be reassigned on an 'as needed' basis to other food and beverage facilities to cover staff shortages
Company
USAJOBS
USAJOBS enables federal job seekers to access job opportunities across hundreds of federal agencies and organizations.
10001+ employees
Funding
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