Wingspan Care Group · 5 days ago
Employee Relations Specialist
Shaker Heights, OH
Full-time
Hybrid
Mid, Senior Level
$70K/yr - $80K/yr
5+ years expWingspan Care Group is a nonprofit organization that provides a network of services to promote sustainability among its partner agencies. The Employee Relations Specialist will assist in managing employee relations, compliance, and engagement processes, focusing on performance management, policy interpretation, and crisis response. This role requires balancing reactive and proactive initiatives to enhance the employee experience across the agency.
CommunitiesHealth CareNon Profit
Responsibilities
Serve as a primary point of contact for employee relations matters, including performance management, disciplinary actions, and policy interpretation. Assess legal risk associated with such actions
Provide coaching and guidance to managers on effective employee management practices, including performance improvement plans and corrective actions. Partner with Agency departments, such as Risk Management, as necessary
Carry out comprehensive and impartial workplace investigations into employee concerns, draft investigative reports, and offer well-founded recommendations. Conduct disciplinary actions as needed
Provide counseling and direction to employees, facilitate communication, and help recommend appropriate courses of action to resolve conflicts and issues effectively
Ensure compliance with federal, state, and local employment laws and regulations, including EEO, ADA, FMLA, and other relevant legislation
Ensure adherence to all relevant labor laws and regulations
Assist in the development and updating of HR policies and procedures
Create and share metrics related to employee relations to monitor trends and identify areas for improvement
Qualification
Required
Minimum Bachelor's Degree in Human Resources, Business Management, or related discipline
Professional HR certification such as PHR or SPHR preferred
Demonstrates professionalism and ability to maintain confidentiality when handling sensitive employee matters
Must be able to manage competing demands, accept constructive feedback, while being extremely adaptable and flexible
Must have extensive knowledge of state and federal labor and employment laws, including EEO, ADA, and FMLA
Ability to travel as required
Possesses skill, knowledge and abilities to perform the essential duties of their role; keeps knowledge up to date
Demonstrates awareness, sensitivity and skills in working professionally with diverse individuals, groups and communities who represent various cultural and personal background and characteristics
Communicates clearly using verbal, nonverbal, and written skills in a professional context; demonstrates clear understanding and use of professional language
Adheres to professional values such as honesty, personal responsibility, and accountability; applies ethical concepts within scope of work and adheres to Agency policies and procedures
Functions effectively as a member of a professional team that includes employees, clients and family members
Recognizes problems and responds appropriately; gathers information and sorts through it to identify and address root cause issues; makes timely decisions
Minimum 5 years of work experience in Human Resources
2-3 years' work experience in employee relations, including conducting workplace investigations and detailed performance management required
Benefits
Comprehensive health and Rx plans, including a zero-cost option.
Wellness program including free preventative care
Generous paid time off and holidays
50% tuition reduction at Case Western Reserve University for the MSW program
Defined benefit pension plan
403(b) retirement plan
Pet insurance
Employer paid life insurance and long-term disability
Employee Assistance Program
Support for continuing education and credential renewal
Ancillary benefits including: dental, vision, voluntary life, short term disability, hospital indemnity, accident, critical illness
Flexible Spending Account for Health and Dependent Care
Company
Wingspan Care Group
Wingspan Care Group is a non-profit administrative and management organization that provides a united community-based network of services.
1001-5000 employees
Funding
Current Stage
Late StageLeadership Team
Scott Moore
Chief Financial Officer
Company data provided by crunchbase