FWD People · 4 weeks ago
Account Director, Animal Health
FWD People is a full-service strategic marketing agency specializing in the health and non-profit sectors. The Account Director for Animal Health will work closely with clients to build relationships and provide strategic marketing solutions while managing projects and contributing to business development efforts.
Brand MarketingPhotographySEOUX DesignWeb Design
Responsibilities
As the primary point of contact for senior clients and the internal leader of projects, you’ll be responsible for the successful delivery of numerous fast-paced projects across 1-2 key accounts exceeding $2M yearly
Operate as both a strategic client partner and a project manager, overseeing project budgets and staffing plans, proactively identifying and addressing any budgetary concerns and resource challenges
Oversee and guide the day-to-day activities of account managers, and cross-functional project teams, ensuring they are delivering high-quality assets and deliverables that are aligned with project goals and client expectations
Establish strong relationships and an in-depth understanding of our clients and their industries, client competitors' strategies, and market conditions, and leverage this understanding to guide the internal teams' efforts in collaboration with clients
Oversee quality control by reviewing and approving all assets before sharing with client and/or partners to ensure they meet brand standards, client expectations, and quality benchmarks, maintaining a high standard of excellence in all deliverables
Play a significant role in business development, seeking out new opportunities and areas for organic growth with your accounts, while also having involvement in developing proposals and new business pitches
Become a specialist in our clients’ Legal and Regulatory review processes, ensuring clean submissions with previous learnings applied
Provide mentorship and support across projects throughout each phase while having a roll-up-your-sleeves mentality, ensuring clients are always supported
Contribute to agency best practice codification including process development and improvement
Qualification
Required
10+ years of experience with a proven track record in account and project management roles
Experience working in a small-mid-sized agency environment
At least 4 years of experience working with healthcare, diagnostics and/or biotech clients
Experience working closely with executive teams and managing high-level client relationships
Demonstrated ability to develop, grow, and extend meaningful client relationships
Ability to anticipate and identify potential bumps and challenges before they arise
Concise written and verbal communication skills across all mediums, internally and externally
Passionate about growth and excited about continuously expanding skillsets and leading new initiatives
Self-motivated team player with a positive attitude, strong soft skills, and an entrepreneurial approach to problem solving
Benefits
25 days off per year +16 paid holidays
Matching 401(k)
Medical, dental & vision
Paid maternity & paternity leave
Home office setup
Yearly team retreats
A comprehensive professional development program including executive coaching
A yearly professional development stipend