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ICON plc · 1 day ago

Site Contracts Portfolio Manager

Blue Bell, PA

Full-time

Hybrid

Senior Level

6+ years exp

ICON plc is a world-leading healthcare intelligence and clinical research organization. The Site Contracts Portfolio Manager is responsible for managing client partnerships for site contracts delivery, overseeing performance activities, and ensuring adherence to established processes and procedures.

Biotechnology

Responsibilities

Manages partnerships and working relationships at portfolio level for clients and/or projects

Defines, manages, and executes the site contract and budget strategy for assigned clients within study and portfolio level timelines to meet client deliverables

May be responsible for the fiscal management of allocated services with assigned clients including department budgeting and cost management, proposal/budget/RFP reviews, revenue recognition, units billing, identifying out of scope activities, and preparing change in scope documentation as required

Provide review of Master Services Agreement and/or Work Order review for site contracts for assigned portfolio as needed

May be responsible for support inputs into sales processes, i.e. maintenance of materials for RFIs, RFPs, or bid defense meetings, bespoke materials, and other ad hoc bid defense meeting attendance

Works closely and proactively with client to actively lead, develop, support, and contribute to the continuous improvement of client specific processes and procedures

Ensure consistency in adoption and implementation of client processes and expectations across site contracts team working on client portfolio

Accountable for site contracts team efficiency and adherence to portfolio specific standard operating procedures (SOPs), work instructions(WIs), project instructions, timelines, quality check processes, and study budgets for assigned portfolio clients

Provides portfolio level progress reporting, KPIs, and metrics to clients for site contracts activities

Monitors and assists with resourcing management at portfolio level to ensure required resources are available for projects to meet project and/or portfolio timelines and deliverables

Delivers training on client specific processes to site contracts negotiators and/or site contracts leads assigned to the portfolio

Ensures process and delivery consistency across designated portfolios and/or projects

May support portfolio level stakeholders, both internally and externally, in writing partnership manuals and/or governance plans

Supports Senior Site Contracts Portfolio Manager, Contracts Managers, and/or Director, Site Contracts as needed

Participates in initiatives to support improvement of client partnerships

Leads and/or participates in departmental and interdepartmental initiatives and process improvements, as assigned

Completes all required project, client, department, and ICON trainings on time and adheres to the applicable SOPs, processes, and procedures

Qualification

Clinical Research ExperienceLeadership SkillsMicrosoft Office SuiteCritical ThinkingCommunication SkillsTime ManagementInterpersonal Skills

Required

Bachelor's Degree

6-9 years of experience in a Clinical Research environment

Demonstrates leadership skills and the ability to energize and develop others

Creates an environment of teamwork and has the ability to establish and maintain good relationships internally and externally

Operates independently with a willingness and ability to make decisions with minimal oversight and support

Utilizes robust critical thinking to resolve issues and make rational judgements

Able to effectively communicate with internal and external customers within all levels of the organization

Highly detail oriented with careful attention to detail

Ability to effectively organize, prioritize, and plan for competing priorities, including strong time management skills

Excellent oral and written communication skills

Strong attention to detail

Great interpersonal and communication skills

Confidence in dealing with external and internal clients

Exhibits extensive competency in Microsoft Office Suite applications (i.e. Word, Excel, Powerpoint, Outlook)

Benefits

Various annual leave entitlements

A range of health insurance offerings to suit you and your family’s needs.

Competitive retirement planning offerings to maximize savings and plan with confidence for the years ahead.

Global Employee Assistance Programme, LifeWorks, offering 24-hour access to a global network of over 80,000 independent specialized professionals who are there to support you and your family’s well-being.

Life assurance

Flexible country-specific optional benefits, including childcare vouchers, bike purchase schemes, discounted gym memberships, subsidized travel passes, health assessments, among others.

Company

ICON plc

Glassdoor3.7

Since our foundation in Dublin, Ireland in 1990, our mission has been to help our clients to accelerate the development of drugs and devices that save lives and improve quality of life.

Founded in 1990

Dublin, IE

10001+ employees