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The Royster Group, Inc. · 1 month ago

Field Program Manager

Atlanta, GA

Full-time

Onsite

Senior Level

5+ years exp

The Royster Group, Inc. is a leader in providing executive search and professional staffing services in the private and public sectors and healthcare industry. The Field Staff Program Manager is responsible for managing the workforce across federal contracts, ensuring client expectations are exceeded and contract revenues are maximized. This role involves supervising employees, onboarding new staff, monitoring performance, and maintaining communication with clients.

Health CareHuman ResourcesStaffing Agency

Responsibilities

Supervises field employees ensuring they provide quality services, adhere to staffing schedules, and comply with company policies and procedures

Monitors employee performance providing coaching, counseling, and feedback on a regular basis

Onboards new employees; enforces human resources policies and procedures; implements corrective action plans and terminates employees as needed

Reviews and approves work schedules and time off requests ensuring minimal disruption to client services

Reviews and approves timesheets per the established payroll schedules. Certifies recorded time is accurate and meets client contract requirements

Monitors performance of independent contractors against contract requirements. Reviews and ensure timely payment for services

Partners with recruiting team to fill vacancies in order to ensure contract metrics are met

Engages in regular communications with client contacts to review workforce performance and discuss staffing issues and challenges

Regularly visits government facilities to monitor contract performance, meet with client contacts and workforce, and stays abreast of trends and changes with stakeholders and/or contract requirements

Qualification

People managementHuman resources policiesMicrosoft Office 365Government contractingCustomer serviceInterpersonal skillsProblem solvingAdaptabilityInitiative