Caddie & Guest Services Manager @ Rodeo Dunes jobs in United States
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Bandon Dunes Golf Resort · 1 month ago

Caddie & Guest Services Manager @ Rodeo Dunes

positionRoggen, CO
timeFull-time
remoteHybrid
seniorityMid, Senior Level
money$65K/yr - $70K/yr
date4+ years exp

Dream Golf is developing Rodeo Dunes, a new public golf resort that aims to provide a world-class guest experience. The Caddie & Guest Services Manager will oversee the independent caddie program and enhance daily operations while ensuring exceptional service and professionalism.

GolfHospitalityResorts

Responsibilities

Build and maintain a culture of accountability, professionalism, and world-class hospitality
Lead by example through visible engagement with staff, caddies, and guests
Foster a positive, team-centered environment that drives retention, morale, and exceptional service
Oversee recruitment, selection, training, evaluation, and ongoing management of Independent Caddie Contractors
Administer a cloud-based caddie management platform
Forecast staffing needs and schedule daily “loops.”
Implement evaluation processes to ensure consistency and quality
Develop service development programs
Remain current on legal, tax, and liability considerations
Interact with guests in a polished, professional manner
Support daily operations across Outside Services, Attendants, Rangers, and Logistics
Represent Rodeo Dunes in recruitment and community engagements
Partner with the Evans Scholars Foundation to identify potential scholarship candidates

Qualification

Management experienceGuest service skillsBusiness software proficiencyLeadership skillsMultitaskingInterpersonal communicationProblem-solving

Required

Minimum 4 years of management experience in golf, caddie, or hospitality operations
Demonstrated leadership and guest-service skills
Strong written, verbal, and interpersonal communication abilities
Proficiency with business software and ability to learn new systems
Ability to multitask, solve problems, and work under pressure
Flexibility to work nights/weekends as needed
Professional appearance and demeanor

Preferred

Bachelor's degree preferred

Benefits

Health insurance
A retirement plan
Paid time off

Company

Bandon Dunes Golf Resort

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Bandon Dunes Golf Resort is a provider of hospitality services.
dateFounded in 1999
location
Bandon, Oregon, USA
people-size501-1000 employees
web-link
https://www.bandondunesgolf.com/

Funding

Current Stage
Late Stage

Leadership Team

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Alexia Gederos
DIRECTOR OF RESERVATIONS
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Company data provided by crunchbase