Gateway Ticketing Systems UK Ltd · 3 months ago
Revenue Operations Staff Accountant - Gilbertsville Office
Gateway Ticketing Systems UK Ltd has been providing innovative ticketing software solutions for over 35 years. They are seeking an experienced Revenue Operations Staff Accountant responsible for managing and improving processes related to quoting, order management, vendor management, and financial operations.
Leisure Travel & Tourism
Responsibilities
Responsible for reviewing, processing, and invoicing sales orders as fulfilled or delivered to our customers
Actively participate in communication with our customers that includes follow-up on customer accounts, invoice questions, or other various inquiries
Responsible for invoicing sales orders and reconciling customer accounts
Assist with physical inventories while managing proper procedures, changes, and reconciliation
Timely and accurately address financial questions or concerns
Implement and maintain strong and effective internal controls over accounting
Assist with preparing and providing financial information for outside accountants (in the U.S. and Canada) as needed and at year-end
Provide accounting support and assistance to complete other responsibilities and special projects as assigned
Ensure all quotes are delivered in a timely fashion and accurate, prioritizing as necessary
Develop and maintain relationships with key suppliers
Review all ticket stock purchase orders in accordance with company policy and negotiated terms and conditions
Assist with monthly Ticketing Stock and Supplies forecasting responsibilities
Monthly creation of Open Sales Order report, updating the forecast on all ticket stock orders
Ensure process documentation is kept up to date and accurately reflects current processes
Work with vendors to negotiate pricing, obtain discounts on large orders, and receive notifications for but not limited to upcoming sales, end of life notifications, etc
Work with vendors to determine if any 3rd party extended warranties, services, or maintenance are available and maintain accurate records to be shared internally
Work with teams to establish and maintain sales questionnaires to ensure a timely accurate quoting process
Review pricing with vendors monthly and update all systems and spreadsheets
Generate all PO’s and process all related documentation appropriately
Work with suppliers to obtain confirmation of all orders and enter the estimated delivery date into the accounting system
Assist as needed to establish and maintain a comprehensive vendor management process
Generate all maintenance renewal packets
Maintain accurate information on Appendix A’s in GTSWin to facilitate timely support for customers
Month end time reporting
Execute against the Centralized Quoting processes to meet or exceed the quote request goals, KPIs, and corresponding revenue targets
Generate all (QE) Quick Estimate and (ERQ) Enhancement Request Quotes
Interact directly with customers on the consultation, design, quoting and fulfillment of ticket stock orders
Complete all tasks and handle all situations in accordance with Gateway’s Core Values
Update job knowledge by participating in educational opportunities, new product webinars, reading professional publications, maintaining personal networks, or participating in professional organizations
Communicate in a clear, concise and timely manner, including voicemail and email
Always promote and uphold the values, mission and vision of the company
Read, understand and comply with the Employee Handbook
Promote and adhere to all defined policies, processes and procedures
Perform other tasks as required by management
Qualification
Required
Bachelor's Degree or combination of education and experience
5+ years' experience working in a similar role
Excellent interpersonal and communication skills, including exhibiting professionalism and diplomacy when working with customers
Proven experience with coordination of multiple tasks simultaneously, meeting deadlines, and working productively and efficiently under pressure
A demonstrated proficiency of Microsoft Office programs (Microsoft Word, Microsoft Excel, Microsoft Outlook, Microsoft PowerPoint)
Ability to work/communicate to all levels of management and knowledge-based personnel and keep a professional demeanor at all times
Possess good analytical and problem-solving skills
A high level of attention to detail
Ability to work both in a team environment and on an individual basis
Excellent written and verbal communication skills
Company
Gateway Ticketing Systems UK Ltd
Gateway Ticketing Systems is the world’s leading provider of integrated visitor management solutions for museums, galleries, heritage attractions, historic houses, zoos, gardens, theme parks and events as well as for those in the bus and ferry transportation sectors.
Funding
Current Stage
Early StageCompany data provided by crunchbase