Advice Personnel · 3 weeks ago
General Manager – Luxury Residential Building
Advice Personnel is an industry-leading real estate firm seeking a General Manager for a modern 900-unit rental community. The role requires proven leadership in managing large-scale residential portfolios, focusing on operational excellence and resident engagement.
Responsibilities
Serve as the face of the property, ensuring every resident interaction reflects the highest level of professionalism and hospitality
Lead community engagement initiatives, oversee events, and foster a welcoming environment for all residents
Direct the daily operations of the property, encompassing all residential, amenity, and common areas
Provide strong leadership for the on-site team by setting clear goals, delivering performance reviews, approving time off, and ensuring compliance with company policies
Support hiring, onboarding, and continuous staff training
Supervise all maintenance operations, including vendor procurement, contract negotiation, and ongoing vendor relationships
Conduct regular building inspections and promptly address any maintenance, safety, or compliance concerns
Ensure full adherence to building codes, safety regulations, and city/state housing requirements
Oversee emergency preparedness planning, participate in safety drills, and maintain accurate compliance documentation
Partner with accounting and finance teams to manage annual budgets, track operating expenses, and identify opportunities for cost efficiencies. Support timely and accurate financial reporting and variance analysis
Collaborate with the leasing team to oversee renewals, move-ins, terminations, and negotiations
Manage compliance and reporting for mixed-income and rent-regulated units in accordance with NYC housing programs
Spearhead operations for new property development, including coordination during lease-up, stakeholder communication, vendor onboarding, and transition activities
Act as the point of contact for ownership, legal counsel, and external partners regarding insurance, arrears, and other property-related matters
Qualification
Required
12+ years managing large residential properties, including ultra-luxury and mixed-income communities, with at least 5 years in a senior management capacity
Experience with NYC affordable housing compliance
Experience leading high-performing teams and overseeing all aspects of property operations
Proficiency in Yardi and strong financial and budget management skills
Excellent resident relations, communication, and vendor management abilities
Commitment to operational excellence, safety, and superior service standards
Benefits
Bonus
Comprehensive benefits
Company
Advice Personnel
Advice is a boutique recruiting firm specializing in placing professionals in accounting and tax, finance, real estate operations, human resources, office support and go-to-market.