Bankruptcy Specialist jobs in United States
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OneMain Financial · 1 month ago

Bankruptcy Specialist

OneMain Financial is the leader in offering nonprime customers responsible access to credit. The Bankruptcy Specialist will provide quality service to customers and merchants by handling inbound calls and resolving inquiries related to bankruptcy processes and payments.

CreditFinanceFinancial ServicesInsuranceWealth Management

Responsibilities

Handle incoming calls from branch personnel, customers, and external vendors to resolve inquiries
Handle Trustee remittances, including balance procedures
Process bankruptcy notices, discharges, dismissals, reaffirmations and/or file proof of claims
Perform preliminary research on unidentified payments
Uses independent judgment to make surface decisions and resolve some situations
Analyzes customer and branch needs/requests and makes a determination as to the best method of resolving those issues
Provides analysis on unidentified payments, misapplied payments, as well as system rejects
Will communicate with customers, OneMain Team Members (branch, central servicing, headquarters), vendors, credit reporting agencies, attorneys and banking institutions
Effectively navigate systems & accurately document accounts
Research & resolve inquiries from internal/external customer or authorized third party
Process accounts requiring special handling

Qualification

Call center experienceProblem-solving skillsResearch skillsNegotiation skillsConfidentiality

Required

High School / GED Diploma
2 years of call center or administrative experience
Strong phone, negotiation and problem-solving skills
Quick thinker and creative research skills
Ability to maintain confidentiality with sensitive information

Benefits

Health and wellbeing options for team members and their dependents
Up to 4% matching 401(k)
Employee Stock Purchase Plan (10% share discount)
Tuition reimbursement
Continuing education
Bonus eligible
Paid time off
Paid volunteer time
And more

Company

OneMain Financial

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OneMain Financial has been offering responsible and transparent loans for over 100 years.

Funding

Current Stage
Public Company
Total Funding
$2.9B
2025-03-13Post Ipo Debt· $600M
2024-11-04Post Ipo Debt· $900M
2018-01-04Post Ipo Secondary· $1.4B

Leadership Team

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Doug Shulman
Chairman and Chief Executive Officer
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Company data provided by crunchbase