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Trustly · 2 weeks ago

Strategic People Partner

New York, NY

Full-time

Hybrid

Senior Level

$155K/yr - $175K/yr

6+ years exp

Trustly is a global leader in Open Banking Payments, aiming to revolutionize the payments landscape. The Strategic People Partner will serve as a primary contact for the North America team, providing strategic consultation and driving talent management strategies as the company scales.

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Comp. & Benefits

Responsibilities

Act as the primary People Partner for the AMER region, owning employee relations, HR policy guidance, and compliance while ensuring full alignment with global People strategy

Drive organizational development across AMER - improving structures, ways of working, and manager capabilities to support scalable, high-performing teams

Partner with Talent, Total Rewards, and global People Enablement to implement and improve key people programs (performance management, development, feedback, engagement, succession)

Strengthen tools, processes, and training that enable managers to set goals, develop talent, assess performance, and drive accountability

Lead and support talent reviews, development planning, and succession processes, ensuring consistency and clear decision-making

Provide hands-on coaching to AMER leaders on org design, change management, talent planning, and complex people topics

Communicate new and updated people programs, policies, and processes clearly across the region

Manage employee relations issues and investigations with sound judgment and alignment to global standards

Model strong execution, clear communication, and constructive collaboration to foster a culture of ownership and operational excellence

Qualification

Talent management strategiesOrganizational developmentEmployee engagementPerformance managementLeadership developmentTalent analyticsProject managementCultural awarenessCross-functional collaborationEffective communicationProblem solving

Required

6+ years in the People /HR world, with at least 3+ years supporting executive leaders

Solid experience in people/HR policies & procedures - and a track record of prioritizing, defining, developing, and rolling out scalable HR solutions that address the needs of the business

Strong project management, stakeholder, and cross-functional collaboration skills

Excellent written, verbal, and visual communication skills with meticulous attention to detail

Passionate about scaling equitable and inclusive processes and programs

Solid knowledge of the tech environment and understanding of the competitive landscape and trends in talent management

Proven track record of taking end-to-end ownership and driving results

Demonstrated ability to manage multiple projects or programs- work prioritization, planning, and coordination across teams

Ability to build relationships and creatively solve problems while adapting to our dynamic business needs

Demonstrated ability to communicate effectively with senior stakeholders

Proven ability to influence and negotiate cross-functionally

Encompass a learner mindset, always thinking of ways to improve