McKesson ยท 2 weeks ago
Sr. Credit/Collections Specialist
McKesson is an impact-driven, Fortune 10 company that touches virtually every aspect of healthcare. The Senior Credit & Collections Specialist plays a critical role in managing and resolving complex and delinquent customer accounts while serving as a key liaison between customers and internal departments.
BiopharmaBiotechnologyHealth CareInformation TechnologyPharmaceutical
Responsibilities
Analyze and manage complex and high-value delinquent accounts
Communicate directly with customers to resolve payment discrepancies and negotiate payment plans
Make daily decisions regarding order holds or releases based on credit limits and payment status
Identify and escalate potential write-offs to management
Partner with Sales and other internal stakeholders to resolve account issues and align on customer strategies
Communicate negotiated resolutions and obtain necessary approvals from internal teams
Provide regular updates and progress reports to leadership
Engage with customers to present tailored solutions addressing cash flow challenges
Propose and escalate alternative payment options when necessary
Maintain a professional and diplomatic approach in all customer interactions
Support strategic customers and expand market segments
Provide insights and trends to Sales and other stakeholders to inform business decisions
Develop and implement strategies to ensure accounts remain current post-resolution
Train and mentor new team members
Share expertise and promote best practices across the team
Qualification
Required
Typically requires 5+ years of related experience
Exceptional communication and negotiation skills
Proficiency with MS Office products including Word, Excel, PowerPoint, Outlook, Teams, etc
Preferred
Experience in corporate credit and collections
Strong understanding of finance principles and practices
Strong customer service skills
Ability to multitask across various systems while meeting deadlines
Prior negotiation experience
Benefits
Annual bonus
Long-term incentive opportunities
Company
McKesson
McKesson distributes medical supplies, information technology, and care management products and services.
H1B Sponsorship
McKesson has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (149)
2024 (129)
2023 (82)
2022 (142)
2021 (144)
2020 (154)
Funding
Current Stage
Public CompanyTotal Funding
unknown1994-11-18IPO
Recent News
2026-01-06
2026-01-03
Seattle TechFlash
2025-12-22
Company data provided by crunchbase