Technical Support Analyst jobs in United States
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Boise Cascade Company ยท 1 day ago

Technical Support Analyst

positionOakdale, LA
timeFull-time
remoteOnsite
seniorityMid Level
date3+ years exp

Boise Cascade Company is seeking a Technical Support Analyst to provide assistance and support for end users in various environments. The role involves installing, configuring, troubleshooting, and upgrading operating systems and software applications while ensuring effective communication and teamwork.

Building MaterialConstructionManufacturing
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H1B Sponsor Likelynote

Responsibilities

Install, configure, troubleshoot, and upgrade: operating systems, software applications, and hardware
Provide assistance, support, and training, for end users in administrative, professional, and mill operations environments
Develop and maintain knowledge of the features and operation of a wide variety of end-user software and related hardware
Install, configure, and upgrade desktop/server hardware and peripherals
Write and maintain system documentation
Maintain confidentiality with regard to information being processed, stored or accessed by the network
Select from among authorized procedures and seek assistance when guidelines are inadequate, or deviations are proposed
Work as a team member to ensure connectivity and compatibility among systems
Perform other duties as may be assigned within the IT areas of responsibility

Qualification

Operating systemsSoftware applicationsHardware troubleshootingNetwork operating systemsCustomer serviceProblem resolutionEffective communicationTeamwork

Required

College Degree, or equivalent work experience in related job function
Experience in applying a number of different end-user tools
Knowledge of features and operations of administrative and technical end-user products
Understand the capabilities and operation of personal computer/server/network operating systems

Preferred

Prefer bachelor's degree in IT field
More than 3 years of experience in related job function
Experience in repair and maintenance of computer systems and network equipment preferred
Effective communication, interpersonal, customer service, and problem identification and resolution skills
Uses solid team work and collaboration skills

Company

Boise Cascade Company

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As a leading manufacturer and wholesale distributor of building materials, we bring people, products, and services together to build strong homes, businesses, and communities.
dateFounded in 1957
location
Boise, Idaho, USA
people-size5001-10000 employees
web-link
http://www.bc.com/index.html

H1B Sponsorship

Boise Cascade Company has a track record of offering H1B sponsorships. Please note that this does not guarantee sponsorship for this specific role. Below presents additional info for your reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (2)
2024 (1)
2023 (1)
2021 (4)

Funding

Current Stage
Public Company
Total Funding
unknown
2013-02-06IPO

Leadership Team

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Kelly Hibbs
SVP, CFO & Treasurer
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Recent News

Benzinga.com
What Analysts Are Saying About Boise Cascade Stock
2026-01-07
Business Wire
Boise Cascade Completes Acquisition of Holden Humphrey
2025-12-16
MarketScreener
Boise Cascade CEO Nate Jorgensen to Retire; COO Jeff Strom Named Successor
2025-12-05
Company data provided by crunchbase