The Michaels Organization · 1 month ago
Community Manager Urg Response Team
Fort Worth, TX
Full-time
Onsite
Entry, Mid Level
$70K/yr - $72K/yr
2+ years expThe Michaels Organization is a national leader in residential real estate offering full-service capabilities in development, property management, construction, and investment. The Community Manager - Urgent Response Team (CMURT) oversees daily operations at assigned multifamily communities, ensuring properties are well-maintained and financially responsible while managing all aspects of property operations.
Real Estate
Responsibilities
Oversee the management, direction, training and safety of all employees assigned to the property or properties under his/her control. Assess critical or emergency situations, make calm and sound business judgments, and respond to situations when management support is not immediately available
As directed by the RPM/RVP/SVP, coordinate and oversee hiring (for open positions approved by the Regional Property Manager), training, completing and conducting performance evaluations for all staff at the property, recommending salary increases and counseling, disciplining and terminating employees under his/her direct control in accordance with company policy. UKG access shall be granted as directed by Regional Leadership
Establish schedules and assign staff for office work as well as routine and emergency work. Approve and schedule paid and unpaid time off requests from staff
Train staff in safe operating procedures, and accurately report all accidents and emergency situations to appropriate personnel
In consultation with the Leasing & Marketing Department, create, design and execute marketing campaigns for leasing of rental units, including promotions, tours of property and rental units. Prepare, process, modify and sign lease agreements and related forms. Maintain knowledge of competition and market conditions affecting leasing and operations, and make adjustments to the business and marketing models to ensure the Company remains competitive and in compliance with applicable federal and state laws
Ensure that all residents living in the community(ies) meet compliance and eligibility requirements as established by the appropriate local, state and/or federal agencies. Address any non-compliant issues swiftly and appropriately
To the extent directed by the RPM/RVP/SVP, assist in preparation and implementation of the annual budget and maintain accurate financial records for the property, including daily bank deposits and control of the cash accounts at the property. Maintain vacancy information reports as required by corporate, investors and monitoring agencies
Supervise any outside contractors working on the property. Perform physical needs assessment, negotiate contracts with vendors, and ensure work is completed by the agreed upon deadline
Participate in and direct office and maintenance staff regarding all move in/out and agency inspections and inspection processes
Meet and work with residents, resident organizations and resident services providers to address issues, make improvements, and maintain positive relations
Adhere to all Michaels Accounting and Operations directives, policies and procedures
Continually inspect property recording deficiencies, making improvements and taking any required actions according to Company guidelines
At the determination of the RPM/RVP/SVP, obtain all certifications or licenses that are required by the company, state or agencies within the first year of employment. Remain current on and compliant with all laws and policies affecting the leasing of the property and all required certifications
Initiate, follow-through with and process for approval/execution of service, maintenance and capital needs contracts
Initiate purchase orders, as needed, for goods, supplies, services and vendors/contractors. Receive, review and process site invoices for payment
Qualification
Required
Two or more years' experience with multifamily housing management, preferably with experience of direct supervision of other employees
Multi-family residential leasing experience required
High School Diploma or equivalent required
After hiring, will be required to complete any additional program training/testing as mandated
Professional appearance and ability to resolve conflicts professionally
Must be able to travel regularly. Remote assignments and related travel will constitute nearly 100% of the working hours for this position
Excellent organizational skills and attention to detail and the ability to keep accurate, timely, and legible financial records
Must possess valid driver's license, an acceptable driving record and (in most cases; exceptions may apply), an operable vehicle
Preferred
Accredited Resident Manager or similar designation preferred
Accounting/Financial and Administrative background preferred
Tax Credit, Section 8 and/or Public housing experience preferred
Two or more years of college preferred
Benefits
Medical
Dental
Vision
Prescription
Generous paid time off
A 401 (k) plan with a company match
Michaels Employee Scholarship Program
Company
The Michaels Organization
The Michaels Organization is a family of companies dedicated to excellence in affordable, mixed-finance, student and military housing.
1001-5000 employees
Funding
Current Stage
Late StageTotal Funding
$4MKey Investors
Virginia Department of Housing and Community Development
2023-08-24Grant· $4M
Leadership Team
Sharon Har
Vice President of Development
Kimberlee Schreiber
President
Recent News
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