ProCollect, Inc. ยท 1 month ago
Collection Supervisor
Dallas, TX
Full-time
Onsite
Mid Level
3+ years expProCollect Inc. is seeking a Collection Supervisor who is a self-starter with a strong desire to earn additional money. The role involves overseeing collection activities, ensuring compliance with policies, and providing training and support to team members.
Financial Services
Responsibilities
As a Collection Supervisor with ProCollect, you will carefully adhere to policies, procedures, and laws related to consumer collections
Working past due accounts via phone
Handling escalated calls
Maintaining accurate collection notes on past due accounts
Providing general supervision and training of a collection floor
Operating a collections database in a Windows-based operating system
Communicating professionally with consumers and team members
Coordinating supervisor duties
Evaluating and monitoring employees performance
Assisting with interviews
Implementing company policies and procedures
All other duties as assigned
Qualification
Required
Excellent negotiation skills
Telephone communication skills
Inner drive to succeed
Ability to thrive in a fast-paced quota-driven work environment
Available to work a rotating shift for collection floor coverage
Strong verbal and written communication skills to include phone etiquette in a professional collection environment
Goal oriented
Must meet daily, weekly, and monthly goals
Must be punctual and dependable
3 years Minimum of verifiable Collections experience
High school or equivalent
Benefits
Medical, dental and vision coverage
$1000.00 SIGN ON BONUS
Company
ProCollect, Inc.
As one of the nation's premier debt collection agencies, our goal is to achieve the best possible collection returns for our clients while treating debtors with respect and understanding.
51-200 employees
Funding
Current Stage
Growth StageCompany data provided by crunchbase