Sun Atlas Power ยท 1 month ago
Business Support Representative
Sulphur Springs, TX, US
Full-time
Onsite
Entry Level
2+ years expSun Atlas Power is seeking a Business Support Representative (BSR) to support their Strategic Sales team. The BSR will handle inbound calls, assist in routing customers, and provide sales coverage for team members, while preparing for a potential future role as a Business Development Manager or Account Manager.
Responsibilities
Answer and route inbound Strategic Sales calls to the correct BDM/AM
Gather basic customer info and ensure fast, professional handoff
Cover for BDMs or AMs during vacation, leave, travel, or high-volume days
Handle quotes, order updates, follow-ups, and customer communication as needed
Prospecting specific regions and setting up customer meetings
Prepare accurate quotes following program rules
Support order processing, tracking, and customer updates
Maintain clean CRM/SRM notes and task follow-through
Provide timely, clear updates on orders, issues, and next steps
Represent the Strategic department professionally in all interactions
Communicate with logistics, credit, tech support, and installation teams
Help keep workflows organized and accurate information
Participate in training, shadowing, and coaching
Develop skills that prepare for promotion into a BDM or AM role
All other duties are assigned
Qualification
Required
Strong communication and customer service skills
Ability to stay organized in a fast-paced environment
Comfortable learning CRM/SRM tools
Interest in eventually becoming a BDM or AM
Preferred
Prior sales or support experience preferred but not required
2+ years in sales support, inside sales, or customer service within a B2B environment is preferred
Experience with quoting, CRM systems, and order management is a plus
Company
Sun Atlas Power
2-10 employees
Funding
Current Stage
Early StageCompany data provided by crunchbase