IQVIA · 1 day ago
Patient Site Engagement Operations Specialist
Durham, NC
Full-time
Hybrid
Mid Level
$63K/yr - $157K/yr
3+ years expIQVIA is a leading global provider of clinical research services, commercial insights and healthcare intelligence to the life sciences and healthcare industries. The Patient Site Engagement Operations Specialist will provide administrative support for the management and execution of patient and site-facing initiatives in support of clinical trials, ensuring compliance and effective communication with stakeholders.
AnalyticsHealth CareLife Science
Responsibilities
Services rendered will adhere to applicable sponsor SOPs, WIs, policies, local regulatory requirements, etc
Comply with relevant time reporting systems, training requirements and developing therapeutic knowledge enough for role and responsibilities
Ensure accuracy and oversight of Scope of Work (SOW) to reflect all External Service Providers planned services and budgets. This includes forecasting and proactive management of PSE trial budgets and Purchase Orders
Keep the project plan updated in relation to timelines and budget based on the scope of work for delivery of the tools and tactics for a clinical trial
Drive execution of tactics and initiatives through management of service providers as required by business including: creative and content development, global translations, material production, technical development of apps, websites, and other technological tools to promote patient/caregiver and/or site engagement
Ensure compliance with sponsor policies by way of documenting Compliance review and approval of tools and tactics; maintain oversight for IRB/EC approvals, as needed
Ensure clear communications with all stakeholders throughout the process to ensure clearly defined expectations. Stakeholders include service providers, study and clinical teams, PSE team members, leadership, and compliance. Contribute to study meetings via facilitation, attending, and/or presenting at various meetings
Maintain deep understanding and use of sponsor finance and contracting systems
Support the coordination of congress / conference preparations and on-site logistics, as applicable
Ensure development and delivery of presentations and workshop content at Global Investigator Meetings, Ad Hoc face-to-face meetings, and other similar meetings as needed
Qualification
Required
BA/BS or equivalent, preferably in a scientific or health-related discipline
Minimum of 3 years relevant experience in global patient recruitment and clinical trial execution with a pharmaceutical company, CRO, and/or healthcare facility/research site
Expertise in the areas of drug development, clinical trial operations, and strategic planning
Previous experience in clinical trial operations including the execution of study outreach, patient compliance and support programs
Strong planning and tracking skills, customer focused, well organized, detail oriented and capable of successfully managing multiple projects
Excellent time, priority, and self-management skills. Strong project management skills
Strong team orientation: demonstrates initiative to solve problems and improve efficiency and/or customer service
High degree of proficiency in Microsoft Excel, PowerPoint and Word. Microsoft Project
Good written and oral communication skills
Strong understanding of appropriate software and company systems
Periodic travel as required
Preferred
Strong clinical project management experience preferred
Benefits
Incentive plans
Bonuses
Health and welfare and/or other benefits
Company
IQVIA
IQVIA provides analytics, compliance, and management solutions to the life sciences industry.
10001+ employees
H1B Sponsorship
IQVIA has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (167)
2024 (294)
2023 (261)
2022 (229)
2021 (208)
2020 (180)
Funding
Current Stage
Public CompanyTotal Funding
$3.5B2025-06-02Post Ipo Debt· $2B
2023-11-14Post Ipo Debt· $500M
2023-05-18Post Ipo Debt· $1B
Leadership Team
Chris Colapietro
Vice President, Customer Engagement
Jonathan Morris
VP & GM US Healthcare
Recent News
Sabin Vaccine Institute
2025-12-04
Company data provided by crunchbase