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Unlock Health · 22 hours ago

Workfront Platform Architect

Nashville, TN

Full-time

Onsite

Mid Level

3+ years exp

Unlock Health is a full-service marketing communication agency focused on healthcare. They are seeking a Workfront Platform Architect to manage and optimize the Workfront platform, ensuring it supports efficient workflows and compliance across various teams in a fast-paced project environment.

AdvertisingConsultingHealth CareInformation ServicesMarketing

H1B Sponsor Likely

Responsibilities

Serve as the primary administrator for Adobe Workfront, overseeing user setup, permissions, and configurations

Design and maintain project templates, workflows, custom forms, and request queues tailored for healthcare marketing operations (including MLR/Regulatory review processes)

Integrate Workfront with related platforms — such as Adobe Experience Manager, Workfront Proof, DAM systems, Slack, Power BI, or Veeva PromoMats — to streamline creative and compliance workflows

Conduct regular audits, testing, and maintenance to ensure optimal performance and data accuracy

Partner with operations, creative, and account leadership to design standardized workflows that support omnichannel marketing deliverables (digital, print, paid media, etc.)

Build and maintain workflows that align with client-specific compliance requirements, including HIPAA guidelines

Define and enforce governance standards for project setup, naming conventions, and reporting consistency across accounts

Ensure Workfront configurations and data structures are optimized to enable accurate resource management insights that support workforce planning and capacity forecasting

Support change management processes as the platform evolves

Act as the internal subject matter expert for Workfront — providing day-to-day support and troubleshooting for all users

Develop and deliver training sessions for project managers, creatives, strategists, and account teams

Maintain updated documentation, SOPs, and onboarding materials to ensure consistent adoption and proper system usage

Partner with Workfront customer support and Adobe representatives for escalations and platform updates

Create and maintain reports and dashboards to track key metrics such as project velocity, resource utilization, and delivery timelines

Support leadership with performance analytics that inform capacity planning and operational improvement

Ensure visibility into compliance checkpoints, review cycles, and creative approval turnaround times

Ensure all platform configurations and data handling practices comply with HIPAA and client confidentiality standards

Support and review workflows to ensure content accuracy and documentation integrity

Collaborate with IT and compliance teams to monitor user access and maintain data security protocols

Qualification

Adobe Workfront administrationWorkfront integrationsWorkflow automationData visualization toolsHealthcare complianceProblem-solvingCommunication skillsDetail-oriented

Required

Bachelor's degree in Marketing, Business, Information Systems, or a related field

3–5 years of experience in Adobe Workfront administration, preferably within an agency or healthcare marketing environment

Experience supporting regulated industry and/or healthcare client work (pharma, medtech, hospital systems) highly preferred

Advanced understanding of Workfront modules: Projects, Requests, Tasks, Resource Management, and Reporting

Experience with Workfront Fusion and/or integrations with Adobe Experience Cloud or Veeva systems

Strong proficiency in workflow automation, form design, and custom report creation

Familiarity with data visualization tools (e.g., Power BI, Tableau) and enterprise collaboration tools (e.g., Slack, SharePoint)

Exceptional problem-solving and analytical thinking abilities

Strong communication and stakeholder engagement skills across technical and creative teams

Detail-oriented, organized, and able to manage competing priorities in a deadline-driven environment

Passionate about optimizing tools and processes to improve team productivity and client delivery outcomes

Benefits

Health, Dental and Vision benefit packages to fit all types of lifestyles (FSA / HSA Options)

Life, Short- and Long-Term Disability Insurance paid 100% by the company

Pet insurance

401(K) with a generous company match program

Flexible (Unlimited) Paid Time Off

Paid Parental Leave

Employee Assistance Program (unlimited free telephonic counseling for a variety of issues such as mental health, financial support, and legal advice)

Employee Referral Program

Company

Unlock Health

Unlock Health is a technology and services platform that connects managed care and marketing to help healthcare organizations.

Founded in 2023

Nashville, Tennessee, USA

201-500 employees

https://www.unlockhealthnow.com

H1B Sponsorship

Unlock Health has a track record of offering H1B sponsorships. Please note that this does not guarantee sponsorship for this specific role. Below presents additional info for your reference. (Data Powered by US Department of Labor)

Distribution of Different Job Fields Receiving Sponsorship

Represents job field similar to this job

Trends of Total Sponsorships

2025 (2)