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RapidSOS · 1 day ago

Strategic Account Manager, Public Safety

United States

Full-time

Remote

Senior Level, Lead/Staff

$140K/yr - $150K/yr

10+ years exp

RapidSOS is an intelligent safety platform committed to using technology to build a safer future. The Strategic Account Manager will lead the sales of the RapidSOS UNITE platform to major city agencies, managing complex engagements and driving the adoption of AI-powered public safety solutions.

Artificial Intelligence (AI)Mobile AppsPublic Safety

Growth Opportunities

Responsibilities

Own and Close Enterprise Platform Deals: Lead the full-cycle engagement and sale of the RapidSOS UNITE platform into major city agencies (Named Accounts)—managing multi-year, multi-department, high-visibility engagements

Sell Transformational Solutions: Sell AI-powered solutions at the intersection of call management, data intelligence, cloud architecture, and enterprise ecosystem integrations

Engage All Levels of City Leadership: Build relationships with the champions at these Named accounts such as the 911 directors, CTOs, CIOs, chiefs, sheriffs, deputy mayors, emergency managers, CISOs, procurement leadership, and other stakeholders

Influence Strategic Modernization: Influence policy-level decisions related to digital transformation and AI adoption across large public safety operations

Navigate Procurement Complexity: Manage long-cycle enterprise procurement, RFPs, budget cycles, grant funding (NG911, UASI, FEMA, ARPA), and multi-vendor technology stacks. Unblock technical, legal, policy, and interoperability challenges

Orchestrate Stakeholder Groups: Lead cross-functional pursuit teams including product, solution engineers, AI specialists, implementation, legal, and B2B partner leads. Influence CAD vendors, integrators, statewide 911 boards, and enterprise partners that shape major metro buying decisions

Qualification

Enterprise SaaS salesPublic sector experienceComplex platform salesAI-powered solutionsMunicipal procurement knowledgeCloud architectureAPI ecosystemsStakeholder engagementInfluencing policy decisionsCross-functional leadershipRelationship building

Required

10+ years experience in enterprise or public sector SaaS sales, with at least 10+ years selling complex platforms or large-scale transformation deals in the public sector

Complexity Mastery: You thrive in complexity and possess the ability to influence major decisions in high-stakes and dynamic political environments

Proven Closing History: A proven history of personally closing $1M+ opportunities by multi-threading across stakeholders, aligning political interests, and driving consensus to signature

Deep Municipal Understanding: Demonstrated understanding of city procurement, budget cycles, bond funding, grants, and council approvals. Experience navigating legal, IT security, data-sharing policy, and homeland security regulations

Technical and Business Fluency: You can articulate the value of AI, LLMs, cloud-native architecture, API ecosystems, and real-time data pipelines