Strategic Account Manager, Public Safety jobs in United States
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RapidSOS · 8 hours ago

Strategic Account Manager, Public Safety

positionUnited States
timeFull-time
remoteRemote
senioritySenior Level, Lead/Staff
money$140K/yr - $150K/yr
date10+ years exp

RapidSOS is an intelligent safety platform committed to using technology to enhance public safety. The Strategic Account Manager will lead the sale of the RapidSOS UNITE platform to major city agencies, engaging with high-level decision-makers and driving modernization strategies in public safety operations.

Artificial Intelligence (AI)Mobile AppsPublic Safety
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Growth Opportunities

Responsibilities

Own and Close Enterprise Platform Deals: Lead the full-cycle engagement and sale of the RapidSOS UNITE platform into major city agencies (Named Accounts)—managing multi-year, multi-department, high-visibility engagements
Sell Transformational Solutions: Sell AI-powered solutions at the intersection of call management, data intelligence, cloud architecture, and enterprise ecosystem integrations
Engage All Levels of City Leadership: Build relationships with the champions at these Named accounts such as the 911 directors, CTOs, CIOs, chiefs, sheriffs, deputy mayors, emergency managers, CISOs, procurement leadership, and other stakeholders
Influence Strategic Modernization: Influence policy-level decisions related to digital transformation and AI adoption across large public safety operations
Navigate Procurement Complexity: Manage long-cycle enterprise procurement, RFPs, budget cycles, grant funding (NG911, UASI, FEMA, ARPA), and multi-vendor technology stacks. Unblock technical, legal, policy, and interoperability challenges
Orchestrate Stakeholder Groups: Lead cross-functional pursuit teams including product, solution engineers, AI specialists, implementation, legal, and B2B partner leads. Influence CAD vendors, integrators, statewide 911 boards, and enterprise partners that shape major metro buying decisions

Qualification

Enterprise SaaS salesPublic sector experienceAI-powered solutionsComplexity masteryMunicipal procurement knowledgeTechnical fluencyStakeholder engagementCross-functional leadershipRelationship buildingNegotiation skills

Required

10+ years experience in enterprise or public sector SaaS sales
At least 10+ years selling complex platforms or large-scale transformation deals in the public sector
Ability to influence major decisions in high-stakes and dynamic political environments
Proven history of personally closing $1M+ opportunities by multi-threading across stakeholders
Demonstrated understanding of city procurement, budget cycles, bond funding, grants, and council approvals
Experience navigating legal, IT security, data-sharing policy, and homeland security regulations
Ability to articulate the value of AI, LLMs, cloud-native architecture, API ecosystems, and real-time data pipelines

Preferred

Existing relationships in major US metro cities
Background in public safety, defense, emergency management, or critical infrastructure

Benefits

Equity participation
Bonus
Commission

Company

RapidSOS

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RapidSOS is an intelligent safety platform that connects devices, apps, and sensors for safety agents.
dateFounded in 2012
location
New York, New York, USA
people-size201-500 employees
web-link
https://rapidsos.com

Funding

Current Stage
Late Stage
Total Funding
$455.73M
Key Investors
Apax PartnersBlackRockNightDragon
2025-11-19Series D· $100M
2024-03-05Series C· $75M
2022-09-28Series C· $75M

Leadership Team

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Michael Martin
CEO
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