NYC Department of Social Services · 1 month ago
HUMAN SERVICES PAYMENT ANALYST
NYC Department of Social Services is dedicated to fighting poverty and addressing homelessness in New York City. They are seeking a Human Services Payment Analyst to perform quality assurance reviews of vouchers, reconcile monthly claims, and address payment issues while collaborating with various stakeholders.
ConsultingGovernmentNon ProfitSocial
Responsibilities
Perform quality assurance review of vouchers ensuring they are thoroughly reviewed for accuracy and processed, approved, and disbursed through HHS Accelerator, FMS, and CARES within the prescribed period
Reconcile monthly claims and maintain a claim-control register to ensure the accuracy of reimbursement
Provide payment data to the Accounting Unit regarding payment recoupment/ assignment of outstanding cash advance balance
Address payment issues and the correction of errors in FMS vouchers by investigating payment and billing discrepancies and responding to written inquiries
Maintain liaison with DHS program office, providers and outside vendors to resolve matters concerning payment; perform research and analysis as necessary
Validate and ensuring that a complicated funding allocation is accurately followed and coordinate with staff from the Comptroller’s office, DSS DHS Office of Budget Administration and the NYC Office of Management and Budget
Monitor the invoices against the approved budget, expense report, encumbrance, and other fiscal document, and perform calculation and spreadsheet analysis
Perform calculation for advancement and recoupment based on registered contract and submitted expenses
Validate and reconcile FYTD expenses for claiming (BORAC)
Monitor and maintain FY closeout in accordance with the Comptroller’s directives
Provide requested documentation to internal and external auditors for ongoing audits
Assignment of special project/assignment as required
Assist with the coordination of the payment for claiming submission
Assist with reporting activity for Human Services unit
Qualification
Required
A baccalaureate degree from an accredited college and three years of satisfactory full-time progressively responsible clerical/administrative experience, one year of which must have been in an administrative capacity or supervising staff performing clerical/administrative work of more than moderate difficulty
An associate degree or 60 semester credits from an accredited college and four years of satisfactory full-time progressively responsible clerical/administrative experience including one year of the administrative supervisory experience described in '1' above
A four-year high school diploma or its educational equivalent approved by a State's department of education or a recognized accrediting organization and five years of satisfactory full-time progressively responsible clerical/administrative experience including one year of the administrative supervisory experience as described in '1' above
Education and/or experience equivalent to '1', '2', or '3' above. However, all candidates must possess the one year of administrative or supervisory experience as described in '1' above
Education above the high school level may be substituted for the general clerical/administrative experience (but not for the one year of administrative or supervisory experience described in '1' above) at a rate of 30 semester credits from an accredited college for 6 months of experience up to a maximum of 3½ years
Preferred
Strong oral and written communication skills
Strong analytical, research, and organizational skills
In-depth knowledge of city mainframe programs, such as CARES, NYCAPS, CITYTIME, PASSPORT, FMS
Working Knowledge of MS Office which includes, MS Word and Excel
Ability to work independently in an ever-changing work environment while handing multiple high-priority projects and assignments simultaneously, to shift fluidly among them, when necessary, towards creative problem solving
Benefits
Public Service Loan Forgiveness
Company
NYC Department of Social Services
The Department of Social Services (DSS) is comprised of the administrative units of the NYC Human Resources Administration (HRA) and the Department of Homeless Services (DHS).
Funding
Current Stage
Late StageLeadership Team
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2025-12-25
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