Palmetto Goodwill · 1 month ago
Data Specialist, I-CAN - FT - N Myrtle Beach
North Myrtle Beach, SC
Full-time
Onsite
Entry Level
2+ years expPalmetto Goodwill is dedicated to providing reentry career services for individuals with justice-involved backgrounds. The Data Specialist role involves supporting the collection and maintenance of recidivism data, assisting in onboarding processes, and providing program support, while ensuring a positive customer experience.
Non-profit Organization Management
Responsibilities
Demonstrates commitment to organizational values of Integrity, Collaboration, Attitude, Respect and Experience. (I-CARE Values)
Provides amazing customer experiences to all internal and external customers. (ACE Values)
Acts as an ambassador of Palmetto Goodwill and our I-CARE (Integrity, Collaboration, Attitude, Respect, Excellence) values
Assists Program Manager with New Hire/Onboarding process for all regions
Assists with collection and maintenance of recidivism data. Provides follow-up contacts to ensure continued placement and sustainability of employed participants; schedules follow-ups at a minimum at "exit," six months and 12 months
Assists Program Manager with planning and execution of graduation ceremonies. Maintains an event calendar for each region. Works with marketing to promote all events
Provides program support in the absence of Success Coach facilitating employability skills, as needed
Works with Success Coaches in planning of program specific hiring and resource events
Enters client information into the appropriate databases, maintains accurate case notes, records program activities, and conducts case coordination as required
Works collaboratively with teams to achieve common goals
Complies with all agency policies, procedures, and safety standards throughout all work areas; maintains same to meet CARF, Department of Labor, and other regulatory standards
Performs other job‐related duties as required and assigned
Qualification
Required
Enthusiasm for the mission of the organization
Client-focused, caring with a strong desire to help those in need, and are willing to go the extra mile for their clients
Superior customer service skills, the ability to handle competing priorities effectively, the ability to provide positive reinforcement to a wide variety of customers with varying skill levels, and creativity
Read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals
Solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists
Write routine reports and correspondence
Speak effectively before groups
Interpret a variety of instructions furnished in written, oral, diagram, or schedule form
Multi-task effectively, and deal with frequent changes, delays, or unexpected events; be flexible and/or adaptable as work requirements change
Meet deadlines and work autonomously
Thrive in a dynamic, fast-moving environment
Work effectively in a team-based environment
Proficient writing skills, with a focus on correct style, grammar, and content
Strong time management skills and project management skills, focusing on handling multiple participants' needs simultaneously
Strong written, verbal, and interpersonal communication skills
Proficiency in Microsoft Word, Excel, PowerPoint, and Outlook
Great attention to detail and accuracy
Excellent organizational, writing, and presentation skills
A valid driver's license and automobile insurance acceptable to Goodwill's liability insurance carrier
High School Diploma and two (2) years of relevant experience or equivalent experience, including certifications or tenure
Preferred
Understanding of job markets, essential skillsets for various jobs, employer needs, and team member training and development
Company
Palmetto Goodwill
Palmetto Goodwill has been committed to helping people help themselves.
1001-5000 employees
Funding
Current Stage
Late StageLeadership Team
Jackie Draws
Chief Financial Officer
Chuck Hudson
COO
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