NEOGOV · 1 month ago
Library Assistant - Programs (Part-Time)
NEOGOV is a company that provides marketing and technology assistance for adult public programming by the Library. The Library Assistant is responsible for assisting the Library Program Coordinator with various tasks including designing marketing materials, setting up programs, and providing customer service to patrons.
GovTechHuman ResourcesInformation TechnologySoftware
Responsibilities
Assists with designing marketing materials such as program flyers, calendars, and other promotional materials
Assists with content design for social media channels
Assist with program development
Performs the room set-up and take-down for adult programs and some outside organization meeting room reservations
Assists meeting room speakers/users with the use of audio-visual equipment and other technical requirements
May require public speaking at library programs or library-sponsored events
Performs clerical duties such as compiling and maintaining all files relating to library programs for adults, and other projects as assigned
Performs library functions such as Circulation duties when so assigned
Performs other duties as may be assigned and appropriate to the class
Greets patrons and follows good customer service practices at all time
Exercises good customer service telephone etiquette by answering general library questions for patrons on the phone and directing callers to the appropriate extension
Practices patron confidentiality in all transactions with the public
Qualification
Required
High school diploma or GED
At least six (6) months of work experience in customer service in a professional setting
Strong computer and internet skills, including Microsoft Office suite
Demonstrated experience with Canva, Facebook, Instagram, and video technology
Strong oral and written communication skills
Strong customer service skills
Ability to perform clerical and manual tasks with attention to detail
Must be able to work weekends and evenings
Valid State of Florida driver license and satisfactory driving record
Preferred
Meta Business Suite experience
Video editing experience
Benefits
Dental Insurance: Dental Insurance is effective after 90 days of employment. Employees may elect a PPO or HMO plan. Provider is Mutual of Omaha.
Vision Insurance: Vision Insurance is effective after 90 days of employment. Provider is Mutual of Omaha.
Bereavement Leave: 24 hours of leave with pay.
Holidays: 11 paid holidays.
Company
NEOGOV
NEOGOV is the leading provider of workforce management software uniquely designed for the public sector, education, and public safety.
Funding
Current Stage
Late StageTotal Funding
$700MKey Investors
Warburg Pincus
2025-07-28Secondary Market· $700M
2025-07-28Acquired
2021-06-02Private Equity
Recent News
Canada NewsWire
2025-11-14
2025-11-14
Government Technology US
2025-10-31
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