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Home Depot · 1 month ago

Pro Customer Service Sales

Tacoma, WA

Full-time

Onsite

New Grad, Entry Level

$18/hr - $20/hr

Home Depot is dedicated to delivering an exceptional experience for professional customers through its Pro Customer Service/Sales Team. The role involves supporting the customer journey, driving sales, and maintaining professional relationships while ensuring high standards of service and safety.

Construction

Responsibilities

Deliver an exceptional experience for professional customers, including contractors, property owners, and commercial clients

Support every stage of the Pro customer journey, from efficient order fulfillment and safe loading to expert product recommendations and tailored delivery solutions

Build and maintain professional relationships with Pro customers, proactively drive sales by leveraging product knowledge, loyalty programs, and tailored recommendations, while providing outstanding service based on unique project needs

Meet monthly sales goals and other metrics to drive sales in the store

Assist at the Pro Desk, loading materials, managing deliveries, or offering specialized paint and product knowledge

Help ensure every Pro customer’s project is a success

Collaborate with team members to maintain a clean, organized, and safe environment, resolve delivery issues, and communicate Home Depot’s advantages over competitors

Support store goals by monitoring inventory, executing sales initiatives, and upholding the highest standards of customer service and safety

Qualification

Product knowledgeSales skillsBilingual communicationCustomer serviceCollaboration

Required

Delivering an exceptional experience for professional customers, including contractors, property owners, and commercial clients

Support every stage of the Pro customer journey, from efficient order fulfillment and safe loading to expert product recommendations and tailored delivery solutions

Build and maintain professional relationships with Pro customers

Proactively drive sales by leveraging product knowledge, loyalty programs, and tailored recommendations

Provide outstanding service based on unique project needs

Meet monthly sales goals and other metrics to drive sales in the store

Assist at the Pro Desk, loading materials, managing deliveries, or offering specialized paint and product knowledge

Help ensure every Pro customer's project is a success

Collaborate with team members to maintain a clean, organized, and safe environment

Resolve delivery issues and communicate Home Depot's advantages over competitors

Support store goals by monitoring inventory, executing sales initiatives, and upholding the highest standards of customer service and safety