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Vertiv · 1 month ago

Service Engineering Supervisor - Red Oak, TX

Dallas, TX, United States

Full-time

Onsite

Senior Level, Lead/Staff

9+ years exp

Vertiv is a company that designs, manufactures, and services products and solutions to keep the world connected. The Service Engineering Supervisor will perform supervisory and management duties in a service center while providing technical support to service center engineers and overseeing field service operations.

Data CenterInformation TechnologyIT InfrastructureTelecommunications

No H1B

U.S. Citizen Only

Responsibilities

Supervise, train and assist other field service engineers and technicians while being responsible for all aspects of field service work in the area

Perform complex troubleshooting, specialized tests, inspections, and appraisals on mechanical cooling apparatus and temperature control systems

Lead large projects requiring specialized skills such as installing contractor support, commissioning of data center cooling systems, supervising 'turnkey' projects, surveys and other types of mechanical cooling consultation

Instrumental in developing tests and inspections in new areas of field services

Perform job estimating, proposal preparation, fieldwork, scheduling, reports, and manpower planning

Write complete, detailed reports promptly at end of project, using a computer, and accurately process job billing

Actively involved client interface and business development activities

Qualification

HVAC expertiseRefrigeration systemsElectrical systemsTemperature controlsElectrical power theoryIndustry standards knowledgeTechnical assistanceAnalytical skillsSupervisory skillsManagement skillsComputer skillsProblem-solving skillsCommunication skillsOrganizational skills

Required

Graduate of applicable HVAC Technical School, apprenticeship or Military equivalent and nine years minimum same or similar work experience. OR High school education or equivalent and ten years minimum same or similar work experience

Possess a working knowledge of refrigeration systems, electrical systems, temperature controls, and overall HVAC expertise, et al

Solid foundation of electrical power theory and application including thorough understanding of applicable safety procedures

Strong knowledge of various industry standards, such as OSHA and NFPA

Must be able to read and interpret electrical one-line diagrams and hydronic circuit flow diagrams

Ability to give technical assistance via the telephone to internal or external customers on a regular basis

Provide on-site customer consultation, must be able to present themselves as an expert in the field

Expert analytical, problem-solving, and communication skills (verbal and written) required

Able to manage customer expectations during stressful situations

A high degree of communication, supervisory, organizational and management skills are required

A good theoretical background and strong management skills are necessary

Communicate effectively, in writing and verbally, with clients, peers and management

Good judgment, dependable, supervises large-scale projects with technical expertise and good business management skills

Strong computer skills including editing, formatting and using templates in Microsoft Word use of Internet for standards/products/manufacturer research and operation of computer-controlled test equipment

Travel is required

Flexible schedules (weekends, evenings, and holidays)

May have on-call responsibility

Valid driver's license

Must be at least 18 years old