Chubb · 1 month ago
Senior Claim Director-Westchester Property
Alpharetta, GA
Full-time
Onsite
Mid, Senior Level
$84K/yr - $143K/yr
5+ years expChubb is one of the largest and most diverse excess and surplus lines commercial property and casualty insurance underwriters in the United States. They are seeking a Claim Director to service first-party commercial property claims throughout the United States, ensuring timely investigation and loss analysis while maintaining high levels of customer service.
Commercial InsuranceFinancial ServicesHealth InsuranceInsuranceMortgageRisk Management
Responsibilities
Service first-party commercial property claims throughout the United States
Utilizing Independent Adjusters to determine cause of loss, coverage provided under the policy, and scope and repair value of damage
Promptly contacting clients
Promptly and properly developing the claims file to provide accurate and timely investigation and loss analysis
Maintaining an active diary
Monitoring a diary claims system to achieve timely development of file and timely disposition of the claim
Recognizing and pursuing recovery where possible
Adhering to all statutory regulations and unfair claim practices act
Establishing accurate and timely reserves
Effectively communicating with all internal and external customers
Proper evaluation of coverage and valuation of claim settlements
Appropriate use of experts
Ensuring the adequacy of reserves
Providing high level of customer service
Delivering quality claim results
Qualification
Required
Proven ability to collaborate effectively across teams and build strong relationships with Claims and Underwriting partners
Excellent verbal and written communication skills, with the ability to engage and address diverse audiences
Service- and results-driven mindset, with strong analytical and decision-making abilities
Innovative thinker with ability to multitask, prioritize, and stay organized to meet objectives
Advanced organizational and time management skills, with the flexibility to adapt to a dynamic business environment
Strategic and innovative problem-solving skills to deliver creative solutions and achieve business objectives
Proactive approach to coordinating, deploying, and delivering exceptional claim service
Obtain an applicable resident or designated home state adjuster's license within six months of employment
Preferred
College degree preferred or equivalent in education and experience
5+ years of first-party commercial property claim handling experience
Strong understanding of insurance contracts, industry trends, claim severity, and Chubb's systems, procedures, and philosophy
Benefits
Comprehensive benefits package
Discretionary annual incentive program
Company
Chubb
Chubb is a mortgage firm that offers risk management, property, health, personal, business, health, home, and life insurance.
10001+ employees
Funding
Current Stage
Public CompanyTotal Funding
$10.25BKey Investors
Berkshire Hathaway
2025-08-04Post Ipo Debt· $1.25B
2024-07-29Post Ipo Debt· $1.3B
2024-05-15Post Ipo Equity· $6.7B
Leadership Team
Annmarie Dugan Hagan
CFO Operations Technology & Transformation Chubb Group
John Keogh
President & Chief Operating Officer
Recent News
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