Bond Vet · 1 month ago
Care Coordinator - Lower East Side
Manhattan, NY
Full-time
Onsite
Entry Level
$17/hr - $24/hr
1+ years expBond Vet is on a mission to strengthen the human-animal bond through better pet care. They are seeking a compassionate Care Coordinator to provide an amazing experience for clients and pets during their visits to the clinic, acting as the first and last touchpoint for patients.
Health CareMedicalPetPrimary and Urgent CareVeterinary
Responsibilities
Greet pet parents and their four-legged friends and ensure a smooth check in and check out experience
Manage the schedule of daily appointments and walk-ins
Take and make calls and communicate via email to other Vet Practices and clients as necessary
Keep our common areas clean and well stocked
Provide a high level of hospitality for our pet parents, answer questions and provide information and education as needed
Perform other duties as assigned by your team leaders
Qualification
Required
At least 1 year of experience in customer service, hospitality, or client facing receptionist positions
Excellent written and verbal communication skills
High attention to detail and ability to multitask with accuracy and efficiency
A high comfort level typing and utilizing multiple computer systems
Preferred
Experience in the veterinary industry preferred
Prior experience in veterinary practices or animal care is a plus
Benefits
Opportunities for tuition assistance for staff pursuing LVT/CVT with our education partners
Team-Based Profit Sharing
Strong Team Culture
Discount on In-Clinic Services for Pets
Flexible Scheduling Models with scheduled released at least a month in advance
Paid Parental Leave
Commuter Benefits
401(k) contribution with partial employer match
Support for your physical and mental wellness: medical, dental & vision plan options and access to mental health support programs
Company
Bond Vet
Bond Vet operates a network of vet clinics that offer a range of veterinary services, from routine check-ups to urgent care.
501-1000 employees
Funding
Current Stage
Late StageTotal Funding
$245MKey Investors
Warburg PincusTalisman Capital Partners
2023-10-16Private Equity· $50M
2021-10-11Private Equity· $170M
2020-11-12Series A· $17M
Leadership Team
Lukas Keindl
Co-Founder and Chief Product Officer
Zay Satchu
Co-Founder and Chief Veterinary Officer
Recent News
Company data provided by crunchbase