Crate and Barrel · 1 month ago
Retail Assistant Manager
St. Louis, MO
Full-time
Onsite
Entry, Mid Level
$24/hr - $30/hr
2+ years expCRATE & BARREL is seeking a Retail Assistant Manager to lead the store team in maximizing sales growth and profitability. The role involves managing daily operations, coaching staff, and ensuring excellent customer service while executing company strategies and goals.
Retail
Responsibilities
In collaboration with the Store Leader, manage and delegate workload and ensure execution of plans and strategies across the store and in assigned area
Align with the management team on store business goals as well as the company mission, goals and initiatives to all store associates
Partner with the Store Leader to establish and communicate all critical metrics and expectations within the store, including but not limited to sales, visual, operations, safety, loss prevention, human resources, payroll/scheduling and training
Analyze reporting daily, weekly, monthly and quarterly and prepare information relating to and/or affecting sales, productivity and budget to communicate to the area, region or national levels
Focus on promoting and driving sales as they pertain to, or are driven by, position and acting as the Leader on Duty (LOD)
Communicate regularly with the management team concerning all aspects of sales, customer feedback/traffic and associate training/performance. Participate in weekly store walk-throughs with the management team and follow-up as required
Collaborate with direct reports promote the customer experience and a strong sense of teamwork by working together safely, effectively, respectfully and efficiently with all associates
Coach, teach, train, recognize and manage all aspects of performance and development for all store associates to encourage professional growth and build a bench of talent
Ensure all customers are provided gracious, quick and efficient service. Set expectations and model excellent service by exhibiting a positive attitude and enthusiasm toward the job and the company to both internal and external customers in all forms of communication
Other duties as assigned
Qualification
Required
2+ years customer service or retail leadership experience
High school diploma/GED or equivalent
Experience with Microsoft Office, Google applications, computer systems and tablet devices
Excellent reading and written language skills (English)
Strong communication and interpersonal skills
Excellent organizational and time management skills
Strong proactive problem solving skills
Demonstrated ability to set expectations and hold others accountable
Strong delegation skills in support of execution and driving results
Proven ability to build a culture focused on success and teamwork
Ability to work a full time flexible schedule including nights, weekends, and holidays, as needed
Ability to be in the store as the Leader on Duty multiple times a week
Movement of product, supplies and/or boxes to and from all levels of the store and stockroom
Ability to move and/or lift up to 65 lbs to a height of 3-4 feet; heavier product with team assist
Ability to move up to 300 lbs with appropriate equipment
Preferred
Associate degree or equivalent preferred
4+ years customer service or retail leadership experience preferred
Benefits
401(k)
401(k) matching
Dental insurance
Employee discount
Flexible spending account
Health insurance
Paid time off
Parental leave
Vision insurance
Company
Crate and Barrel
At Crate & Barrel, we help people build a home with purpose.
5001-10000 employees
H1B Sponsorship
Crate and Barrel has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (8)
2024 (5)
2023 (4)
2022 (10)
2021 (5)
2020 (5)
Funding
Current Stage
Late StageLeadership Team
Janet Hayes
Chief Executive Officer, Crate & Barrel Holdings
Ana Hagemaster
Human Resources Business Partner
Recent News
AVE by Korman Communities
2025-09-30
Company data provided by crunchbase