Lerch Bates Inc. · 2 months ago
Director of Operations - Repair & Modernization
The Colony, TX
Full-time
Onsite
Director/Executive
$140K/yr - $165K/yr
8+ years expLerch Bates Inc. is a global multidisciplinary technical consultancy that focuses on optimizing building lifecycle services. They are seeking a Director of Operations who will lead the business group, ensuring successful operations and alignment with company goals while managing various projects and team development.
ConsultingLegal
Responsibilities
Focuses on the team to identify and implement personal development opportunities, whether technical, project management, or personal
Leads, trains, and mentors team members by acting as PM on select projects and meeting individual utilization expectations
Facilitates monthly 1:1 meetings with each direct report using a standardized 1:1 meeting tool, observes 2nd-level reports during the initial 1:1 session with the team
Oversees Business Operations Specialist by ensuring contracts are added and updated, bi-weekly internal contracts meetings are held, and periodic client outreach occurs
Participates in company-wide initiatives as required
Responsible for the successful coordination and completion of smaller, quick turnaround projects and larger, highly complex, longer cycle projects
Leads/co-leads scheduling of resources to achieve individual and team utilization targets as well as revenue goals
Reviews Consultant and Specialist level deliverables for content, consistency, and compliance while ensuring reporting standards and delivery timelines. Discusses findings with respective authors for development
Evaluates '2-Week Lookahead' by EOB Thursdays the preceding week to ensure the team is efficiently deployed and coordinated. Partners with other team leaders across the business to fill any gaps in the schedule
Provides technical assistance and/or staffing availability input on proposals to the Market Development team
Provides periodic progress, reports, and other metrics as needed
Creates draft and submits final invoices consistent with timelines provided by accounting
Reviews monthly accounts receivable and assists A/R team in client outreach for payment, as needed
Provides high-touch engagement with clients on projects warranting closer relationships and/or challenging projects
Fosters relationships with new & existing clients for tactical and strategic purposes
Anticipates and communicates changes regarding clients, local market or industry
Develops plan(s) to optimize and/or mitigate challenges
Generates revenue projections, leverages resources, schedules, backlog, etc
Provide status updates biweekly during Ops-huddle
Owns department-specific data/update in Monthly Town Hall meeting
Facilitates monthly progress tracking meetings with the team, reviews progress to monthly goals & current staffing levels
Co-leads annual planning cycle to include revenue and margin targets, service line/markets expansion, necessary resources/training, and team development needs
Qualification
Required
Bachelor's Degree in an Engineering/Architecture-related discipline
8 years of experience in Engineering, Architecture, Construction Management, or Project Management in design, construction, or forensics
2 years of Business unit leadership and management responsibility, including managing staff, group revenue responsibilities, growth strategy, hiring/firing, and business development
PE or AIA license desired
Understanding of the design and construction process from the cradle to the grave
Technically competent and able to effectively communicate and build rapport with and respect for team, clients, co-workers, and subcontractors
Ability to effectively coach, develop, and mentor the team
Ability to effectively accept coaching and mentoring
Must have a practical understanding of building structures
Anticipates and plans for changes in client needs, new technology, and industry conditions
Demonstrated ability to apply sound discretion and judgment in all situations
Excellent written/oral communication skills
Ability to read and interpret drawings
Flexible, responsive, and confident multi-tasker able to work independently, handle large amounts of information, multiple deadlines, and accommodate shifting priorities
High level of financial acumen
Must demonstrate a commitment to quality, organization, meticulous attention to detail, and consistency in work product
Benefits
Medical, Dental, and Vision Insurance
Employee Stock Ownership program!
Generous PTO
Incentive compensation bonus
401(k) with up to 6% employer match!
FSA and HSA
Charitable paid time off
Birthday Bonus
Paid Parental Leave
Tuition Reimbursement
Learning and Development
Exceptional company culture
Company
Lerch Bates Inc.
Lerch Bates is the global multidisciplinary technical consultancy saving time and money for those designing, modernizing, investigating, or managing buildings.
201-500 employees
Funding
Current Stage
Growth StageLeadership Team
Bart Stephan
Chief Executive Officer
Eric Rupe
Chief Executive Officer
Recent News
citybiz
2025-01-16
citybiz
2025-01-16
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