Service Engineering - Co-op Positions jobs in United States
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Cummins Inc. ยท 4 hours ago

Service Engineering - Co-op Positions

Cummins Inc. is a global leader in power solutions, and they are seeking Co-op students in Service Engineering. In this role, you will act as a technical liaison, investigate product issues, and support problem-solving processes to enhance service efficiency and product reliability.

Automotive
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Culture & Values
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Responsibilities

Investigates product test system and process problems, understands causal mechanisms, recommends appropriate action, may include activities in problem resolution and documents results with guidance from more experienced team members
Applies and supports product problem solving processes such as the seven-step problem solving approach and tools such as the product development roadmap to enable high-quality repair events
May support preparing the service channel for efficient service events, confirming that parts and special tools are available, service information (including diagnostics) is accurate and translated, and special care is ready for customers of new products
Collaborates with technical experts in failure analysis and data trends to implement final product resolutions to reduce customer downtime
May support large-scale development or issue resolution projects
May include activities in problem resolution for moderately complex components, products, systems, subsystems, or services
Supervised execution of established work processes and systems, while still developing technology or product knowledge; engages with the improvement of systems and processes
No direct management of people but could involve limited coordination of work amongst engineers and technicians
Contributes effectively toward team goals and develops proficiency in the competency areas critical to success in the role
Field Investigation and Support
Technical Service Information
Product Serviceability Requirements and Review
Product Failure Reporting and Corrective/Preventive Action Systems
Product Failure Mode Avoidance
Product Problem Solving
Technical Customer Management
Decision Quality
Drives Results
Collaborates
Communicates Effectively
Self-Development

Qualification

Product Problem SolvingTechnical Customer ManagementField InvestigationProduct Failure ReportingSelf-DevelopmentCollaboratesCommunicates Effectively

Required

Must be a full-time enrolled student pursuing an undergraduate or graduate degree at an accredited U.S. college/university
Must be able to complete a minimum of 4-months to 6-months or a maximum of a 12-months commitment
Must be able to complete 40 hours per week
Willingness to learn from others on the job
Must be currently residing within the continental U.S

Preferred

Minimum 2.5 or above GPA preferred

Company

Cummins Inc.

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At Cummins, we empower everyone to grow their careers through meaningful work, building inclusive and equitable teams.