Member Service Representative jobs in United States
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CommunityAmerica Credit Union · 2 days ago

Member Service Representative

positionKC Metro Area
timeFull-time
remoteOnsite
seniorityEntry Level
money$20/hr - $23/hr
date1+ years exp

CommunityAmerica Credit Union is seeking a Member Service Representative to provide prompt and professional financial support to members. The role focuses on enhancing member relationships and ensuring a positive member experience through effective communication and problem-solving.

BankingFinancial ServicesMobile Payments
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Comp. & Benefits
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H1B Sponsor Likelynote

Responsibilities

Determine member needs and educate them on appropriate beneficial products and services
Follow verification procedures to protect member data, accounts, and personal information to ensure accuracy and security
Provide quality service that exceeds members expectations by utilizing available resources to determine quick resolution and implementing creative problem-solving expertise

Qualification

Customer service experienceFinancial institution experienceData verification skillsProblem-solving skillsCommunication skills

Required

High school diploma or equivalent
One (1) year of experience in a financial institution or customer service position

Company

CommunityAmerica Credit Union

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CommunityAmerica Credit Union provides financial services and products like mobile banking, insurance and loans to individuals & businesses.
dateFounded in 1940
location
Lenexa, Kansas, USA
people-size1001-5000 employees
web-link
https://www.communityamerica.com/

H1B Sponsorship

CommunityAmerica Credit Union has a track record of offering H1B sponsorships. Please note that this does not guarantee sponsorship for this specific role. Below presents additional info for your reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (5)
2024 (7)
2023 (6)

Funding

Current Stage
Late Stage

Leadership Team

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Lisa Ginter
Chief Executive Officer
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Recent News

CommunityAmerica Credit Union
CommunityAmerica Announces National Expansion Through Its Merger with UNIFY Financial Credit Union
2025-11-08
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CommunityAmerica will merge with Dallas-area credit union
2025-09-23
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Company data provided by crunchbase