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One Call · 1 day ago

Account Manager - West

United States

Full-time

Onsite

Mid, Senior Level

3+ years exp

One Call is a company dedicated to helping injured workers receive the care they need. The Account Manager is responsible for managing client relationships, ensuring satisfaction, and driving revenue growth through effective account management strategies.

Health CareMedicalWellness

No H1B

Security Clearance Required

Responsibilities

Significant focus should be on client retention and developing/executing account plans to ensure continued revenue growth

Demonstrates product knowledge including solutions, markets, and competitive intelligence

Leverages client-facing data to reinforce One Call value proposition

Leverages internal data to identify opportunities for improving service delivery and increased revenue

Provides accurate and timely sales forecasts

Develop relationships with desk-level buyers, pulling through revenue at the user level

Ensures accurate content and certification of information in CRM software for assigned clients

Within the client organizations, builds network of influencers and maintains knowledge of products and services utilized

Identifies and mitigates at-risk business

If working with federal government contract clients, employee is required to receive federal government clearance for handling sensitive information. Employees are also required to receive annual security awareness training

Qualification

Sales experienceCRM softwareMicrosoft OfficeWorkers' compensation knowledgeRelationship managementData visualization toolsPresentation skillsTeamwork

Required

Bachelor's degree or the equivalent combination of education, training, or work experience

A minimum of 3 years of sales or equivalent experience required

Good understanding of One Call products and services

General knowledge of workers' compensation industry

Communicates ideas both verbally, in written form and via presentation in a clear, concise, and professional manner appropriate to audience including executive levels

Requires the ability to establish and maintain effective working relationships with all levels of management (internally/externally), employees, clients and public

Ability to work in an environment that aligns with the company's diversity, equity, inclusion and belonging standards

Ability to work both independently and in a team environment

Expert knowledge of Microsoft Office suite of applications, CRM software, and data visualization tools

Demonstrate our core values of Think Big, Go Fast, Deliver Awe, Win Together and Care Deeply

If working with federal government contract clients, employee is required to receive federal government clearance for handling sensitive information

Employees are also required to receive annual security awareness training

Preferred

5 years or more of sales or equivalent experience preferred

Ability to show established track record of involvement in industry trade groups preferred

Benefits

Remote Work: We are a remote-first company, and almost all positions receive the flexibility of working from home.

Generous Time Off: Besides 8 company holidays and 2 personal days every year, all colleagues receive a minimum of 18 days of paid time off.

Comprehensive Benefits Package: Including medical, dental, vision, and pet insurance; 401(k) matching program; and company-paid life insurance and short and long-term disability coverage.

Supportive Services: Just like our colleagues get injured workers the care they need when they need it, we want to do the same for our colleagues in their time of need. We offer a Colleague Assistance Program that provides free counseling and financial services, and our One Call Foundation, a non-profit arm of our company, provides colleagues financial assistance during times of unexpected hardships.

Company

One Call

Glassdoor3.4

For more than 30 years, One Call has served the workers’ compensation industry by coordinating care for injured workers in partnership with our high-quality provider network As a leader within a complex industry, we’re committed to streamlining the claims process.

Founded in 1993

Jacksonville, Florida, USA

1001-5000 employees