Anthropic · 11 hours ago
Engagement Manager, Applied AI
New York, NY
Contract
Hybrid
Senior Level
$200K/yr - $300K/yr
5+ years expAnthropic is a public benefit corporation dedicated to creating reliable and beneficial AI systems. The Engagement Manager on the Applied AI team will lead the delivery of tailored AI solutions for Fortune 500 enterprises, managing cross-functional teams and ensuring successful project outcomes.
Artificial Intelligence (AI)Foundational AIGenerative AIInformation TechnologyMachine Learning
Responsibilities
Draft Statements of Work (SOWs) alongside engineers, structuring engagements with clear scope, milestones, and success criteria
Participate in technical discovery sessions to understand customer requirements and inform engagement design
Own AI product building end-to-end: maintain and adjust roadmaps as scope evolves, identify and work through blockers, and help the team navigate delivery challenges
Drive engagement delivery from SOW signature through production deployment, ensuring milestones are met, blockers are removed, and stakeholders are aligned
Partner closely with FDEs: manage organizational complexity and facilitate their access to customer stakeholders and systems
Orchestrate cross-functional teams: coordinate Engineering, Product/Design resources, and customer teams to deliver integrated solutions on time and within scope
Manage stakeholder relationships: maintain regular cadence with customer executive sponsors, technical leads, and procurement while surfacing issues and celebrating wins
Lead delivery operations: run sprint ceremonies, milestone reviews, and progress reporting; translate technical complexity into executive-level updates
Navigate enterprise complexity: work through security reviews, legal approvals, procurement processes, and organizational dynamics that can block progress
Manage scope and change: handle scope changes, set expectations, and negotiate contract modifications when needed
Identify risks early and develop mitigation strategies; know when to escalate to leadership and provide clear context when doing so
Serve as the first line of escalation for FDEs and customer stakeholders; resolve conflicts before they impact delivery
Document engagement patterns, create repeatable frameworks, and contribute to the operational infrastructure that enables growth
Travel as needed to customer sites to build relationships, unblock issues, and demonstrate Anthropic's commitment (25-50% travel expected)
Qualification
Required
5+ years of experience in technical program management, engagement management, or delivery leadership in professional services, consulting, or enterprise software
Track record delivering complex technical projects for Fortune 500 clients, ideally large-scale engagements with multiple workstreams
Strong technical acumen with ability to understand AI/ML concepts, software architecture, and enterprise systems (you don't need to code, but must be able to translate between technical and business stakeholders)
Executive presence with ability to present to C-suite sponsors and navigate enterprise organizational dynamics
High agency with demonstrated ability to remove blockers, make decisions with incomplete information, and drive progress through ambiguity
Exceptional communication skills for managing diverse stakeholders, running effective meetings, and producing clear status reporting
Process design mindset with ability to create structure where none exists while remaining flexible to emerging patterns
High cooperation orientation for balancing competing priorities across customer needs, engineering capacity, and product strategy
Education requirements: We require at least a Bachelor's degree in a related field or equivalent experience
Preferred
Experience in financial services, healthcare/life sciences, or pharma verticals
Background at a Forward Deployed Engineering company or Big 3 / Big 4 professional services and consulting firms
Exceptional understanding of LLM capabilities and limitations
Experience with regulated industries and compliance requirements
Experience managing delivery teams with embedded engineers at customer sites
Familiarity with agile/scrum methodologies in client-facing delivery contexts
Benefits
Equity and benefits
Optional equity donation matching
Generous vacation and parental leave
Flexible working hours
Company
Anthropic
Anthropic is an AI research company that focuses on the safety and alignment of AI systems with human values.
501-1000 employees
H1B Sponsorship
Anthropic has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (105)
2024 (13)
2023 (3)
2022 (4)
2021 (1)
Funding
Current Stage
Late StageTotal Funding
$33.74BKey Investors
Lightspeed Venture PartnersGoogleAmazon
2025-09-02Series F· $13B
2025-05-16Debt Financing· $2.5B
2025-03-03Series E· $3.5B
Leadership Team
Dario Amodei
CEO & Co-Founder
Daniela Amodei
President and co-founder
Recent News
Sherwood News
2026-01-16
The Express Tribune
2026-01-16
2026-01-16
Company data provided by crunchbase