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Kenwood Dealer Group Inc · 1 month ago

Administrative Assistant - The Body Shop of Kings Automall

Cincinnati, OH

Full-time

Onsite

New Grad, Entry Level

Kenwood Dealer Group is seeking a highly organized, detail-oriented Administrative Assistant to join their team. This role acts as the central hub of communication and coordination, providing exceptional customer service and supporting daily operations.

AutomotiveShopping

Responsibilities

Serve as the first point of contact for inbound calls, customer visits, and email inquiries; route all communication to the appropriate team members

Audit repair tickets by balancing receipts against final bills

Process incoming insurance checks and receipt customer payments (including deductibles)

Manage appointments and follow up on uncaptured repairs

Oversee accounting schedules, accounts receivable, and deposits

Copy insurance estimates into CCC

Maintain all customer-facing areas to ensure a clean, organized, and professional environment

Manage the rental fleet and related sales

Update the production schedule daily for all internal repairs (warranty, internal damage, reconditioning)

Qualification

Advanced computer proficiencyCDKCCCCommunication skillsProfessional appearanceOrganizational skillsAttention to detailPositive attitude

Required

Professional appearance and demeanor

Friendly, positive, and professional attitude

Strong verbal and written communication skills

Advanced computer proficiency with the ability to quickly learn and effectively navigate industry-specific systems, including CDK, CCC, and all KDG software

Exceptional attendance and reliability

Highly organized with strong attention to detail