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Applied Systems · 1 month ago

Customer Implementation Specialist

Full-time

Hybrid

Entry, Mid Level

Applied Systems is a leader in insurance technology, dedicated to transforming the insurance industry. The Customer Implementation Specialist will leverage their data translation expertise to map and transform customer data to ACORD standards, ensuring successful implementation and support for customers during the pilot and general release phases.

InsuranceSoftware

Work & Life Balance

Responsibilities

Work with customers and Ivans internal resources to scope and implement data translations, using XSLT, primarily for enabling those customers to deliver insurance data to their retail agents

Provide data requirements support, best practices guidance, and defect review for customers implementing Ivans’ API

Proactively communicate and collaborate with external and internal customers

Qualification

XSLTData translationXMLJSONAPIsGit/GitLabJIRAAnalytical skillsClient service skillsProperty & Casualty Insurance knowledgeQuality assurance testingCommunication skills

Required

XSLT data translation/transformation experience

Experience working with XML and JSON data structures

Familiarity with APIs

Ability to manage multiple projects over multiple months

Strong code management skills, including experience in branching, reviewing, and deploying code

Great communication skills (oral and written)

Strong analytical skills to support: Scoping and implementation of customer requirements, Quality assurance testing of data resulting from a project, Performing root cause analysis of defects

Strong client service skills

Property & Casualty Insurance industry knowledge

Bachelor's degree or equivalent work experience in the areas of Business Administration or related field