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Subway · 1 month ago

Senior Specialist, Collections & Accounts Receivable

Shelton, CT 06484, USA

Full-time

Onsite

Mid, Senior Level

3+ years exp

Subway is a leading restaurant brand dedicated to supporting franchisees globally. The Senior Specialist, Collections & Accounts Receivable will oversee the billing process to franchisees and manage collection matters to ensure proper revenue management.

Food and BeverageFood ProcessingFranchiseRestaurants

No H1B

Responsibilities

Working with Collection Specialists, Franchisees and the Subway Market Operations team, along with other Company Departments, to ensure that Franchisees comply with the financial obligations of the contracts they sign in connection with the operation of their Subway restaurants

Reconciling and monitoring historic records of accounts

Identifying stores at risk and setting forth plans and initiatives to collect outstanding balances

Reviewing invoice files submitted by various departments and 3rd parties, validating accuracy and completeness of charges and preparing billings to franchisees to ensure proper allocation and compliance with established billing policies

Resolving issues of financial non-compliance using various default processes

Collecting and reconciling delinquent balances due the company and affiliates

Creating and preparing documentation for the analysis of delinquent accounts

Applying cash receipts and administering schedules of payment

Assisting in overseeing successful completion of special projects and new processes as needed

Qualification

Collections experienceAccounts Receivable experienceMS Office proficiencyCustomer service skillsMulti-tasking abilityWritten communicationVerbal communication