Claim Representative jobs in United States
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Acadia Insurance (a Berkley Company) · 1 month ago

Claim Representative

Acadia Insurance, a part of Berkley Company, is a regional property casualty insurance provider focused on delivering quality coverage solutions. The Claim Representative role involves investigating low to medium level commercial casualty claims, analyzing coverage, liability, and damages, while negotiating settlements and ensuring accurate claim processing.

Commercial InsuranceInsurance
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Responsibilities

Examine and analyze policies, contracts and claim forms to determine coverage
Investigate loss in a prompt manner by investigation, telephone, or correspondence to determine the extent of the Company’s liability
Request necessary reports, e.g., police reports, fire reports, medical records, property damage inspections, etc
Utilize independent adjusting services to assist in the claim investigation as appropriate
Establish accurate claim reserves and re-evaluate exposures and reserves during the life of the claim
Correctly enter claim data and file documentation into claim and related systems for reporting purposes
Negotiate settlement or conclusion of claim
Participate in educational, coaching and mentoring opportunities to enhance claims adjusting skills and knowledge
Perform other related duties as assigned by management

Qualification

Casualty claims experienceMicrosoft WordMicrosoft ExcelMicrosoft OutlookCustomer orientationProblem analysisProblem resolutionPrioritization skillsInterpersonal skillsCommunication skillsOrganizational skills

Required

2+ years related casualty claims experience and/or training; or equivalent combination of education and experience
Ability to travel on an occasional basis
Proficient with Microsoft Word, Excel, and Outlook

Preferred

Bachelor's Degree preferred but not required
Prior commercial lines casualty claims experience
Ability to organize, prioritize and manage multiple tasks in a fast-paced environment; and quickly and professionally respond to inquiries from customers
Possess strong customer orientation; problem analysis and problem resolution skills; and interpersonal and communication skills

Benefits

Competitive compensation
Paid time off
Comprehensive wellness benefits and programs
Employer funded health savings account
Profit sharing
401k
Paid parental leave
Employee stock purchase plan
Tuition assistance
Professional continuing education

Company

Acadia Insurance (a Berkley Company)

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Acadia Insurance specializes in commercial property casualty insurance. Our company began in 1992 insuring businesses in Maine.

Funding

Current Stage
Growth Stage

Leadership Team

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Simone Grimes, CPA, MBA
Chief Financial Officer
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Steve Rich, CPCU
Senior Vice President & Chief Claims Officer
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Company data provided by crunchbase