Assistant, HR Service Center jobs in United States
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DreamWorks Animation · 1 month ago

Assistant, HR Service Center

NBCUniversal is one of the world's leading media and entertainment companies. They are seeking an HRC Assistant to deliver a seamless employee experience by acting as a liaison for HR inquiries and providing support on various HR-related topics.

AnimationFilmMedia and Entertainment
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Growth Opportunities

Responsibilities

Respond to inquiries with accuracy, empathy, and professionalism on topics such as benefits, payroll, compensation, and policies
Analyze issues, identify root causes, and propose effective solutions that make employees feel supported and valued
Listen actively, understand needs, and make every interaction easy and reassuring
Partner closely with HR business partners by sharing knowledge, best practices, and guiding them to the right resources to help them make well-informed decisions
Adapt guidance to reflect variations in policy and process implementation across NBCUniversal businesses
Identify opportunities to streamline processes and share creative solutions
Take ownership of your growth by engaging in learning opportunities and expanding HR expertise

Qualification

HRIS systemsMicrosoft Office SuiteZendeskBachelor’s degreeCustomer service orientationPublic speakingCommunication skillsAttention to detailContinuous learning mindset

Required

Bachelor's degree or equivalent work experience
Experience with HRIS systems (e.g., SAP, Workday)
Proficiency in Microsoft Office Suite
Commitment to confidentiality and integrity in managing employee information
High attention to detail and accuracy in handling sensitive employee data
Excellent verbal and written communication skills for diverse audiences
Willingness to work variable schedules and overtime with short notice
Hybrid: This position has been designated as hybrid, which currently requires contributing from the Universal City, CA office a minimum of three days per week. Beginning January 5, 2026, hybrid employees will be required to work from the office a minimum of four days per week

Preferred

Continuous learning mindset and interest in expanding HR knowledge
Familiarity with case management tools (e.g., Zendesk)
Confidence in public speaking and presenting updates during HR meetings or calls
Exceptional customer service orientation with a focus on delivering empathetic, professional, and solution-focused support
Ability to maintain a positive, professional attitude in all situations

Benefits

Medical, dental and vision insurance
401(k)
Paid leave
Tuition reimbursement
A variety of other discounts and perks

Company

DreamWorks Animation

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DreamWorks Animation SKG, Inc. engages in the development, production, and exploitation of animated films and associated characters

Funding

Current Stage
Public Company
Total Funding
$15M
2016-04-28Acquired
2015-02-12Post Ipo Equity· $15M
2004-10-28IPO

Leadership Team

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Kate Swanborg
SVP, Technology Communications and Strategic Alliances
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Shabrayia Cleaver
Associate Producer / Producer (Feature/Short)
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Company data provided by crunchbase