AssistRx · 1 month ago
Product Manager, Healthcare SaaS - Patient Support (Remote)
AssistRx is a leading healthcare technology company dedicated to accelerating patient access to life-changing therapies. They are seeking a strategic, customer-centric Product Manager to lead the evolution of their patient support program solutions for pharmaceutical and biotech clients, focusing on improving patient access and satisfaction.
Health CareInformation Technology
Responsibilities
Develop and execute a clear product roadmap for PSP-related capabilities—including services, data workflows, and digital engagement tools
Align product initiatives with evolving client needs, regulatory requirements, and market trends in patient access and support services
Partner with commercial teams, clients, and operations to deeply understand PSP workflows, pain points, and success metrics
Conduct competitive intelligence and market analysis to support product differentiation and value-driven positioning
Collaborate with engineering, UX/UI, data science, operations, and clinical teams to deliver scalable, secure, and intuitive product features
Work closely with legal, compliance, and privacy stakeholders to ensure adherence to HIPAA, GDPR, and industry-specific regulatory standards
Own the full product lifecycle—from ideation and requirements definition through development, launch, and ongoing optimization
Monitor product performance, adoption, patient outcomes, and client satisfaction to drive continuous innovation
Support client onboarding and implementation by translating business requirements into product configurations and enhancements
Serve as the product subject matter expert during client meetings, workshops, and advisory discussions
Work effectively within Agile/Scrum teams, contributing to sprint planning, backlog prioritization, and iterative roadmap delivery
Write clear, concise user stories, acceptance criteria, and business requirements that translate complex needs into action
Utilize product management tools (Jira, Confluence, Aha!, Productboard) to manage roadmaps, documentation, and communication
Qualification
Required
Bachelor's degree in life sciences, business, data analytics, or related field
5+ years of product management experience in B2B SaaS, healthcare technology, or tech-enabled services
Experience in life sciences, healthcare delivery, pharmaceutical services, or patient support programs
Familiarity with PSP workflows: hub services, copay programs, prior authorization, benefits investigations, nurse support
Strong understanding of data privacy, compliance, and interoperability standards (HIPAA, HL7, FHIR, GDPR)
Demonstrated success working in Agile/Scrum environments
Excellent communication, stakeholder engagement, and analytical skills
Preferred
Master's degree in business, life sciences, healthcare administration, or related field
Experience working with pharmaceutical manufacturers, hub providers, or specialty pharmacies
Exposure to digital health tools (patient portals, apps, engagement platforms)
Knowledge of EMR/EHR integrations, claims data, and real-world evidence (RWE)
Experience creating outcomes dashboards or patient journey analytics
Experience supporting AI-driven workflows or automation tools
Consulting or client-facing implementation experience
Benefits
Supportive, progressive, fast-paced environment
Competitive pay structure
Matching 401(k) with immediate vesting
Medical, dental, vision, life, & short-term disability insurance
Opportunity to impact patient outcomes through data-driven healthcare technology.
Collaborative and mission-driven culture that values innovation and continuous learning.
Access to cutting-edge cloud technologies and modern data engineering tools.
Competitive compensation, comprehensive benefits, and career growth opportunities
Company
AssistRx
AssistRx, Inc provides healthcare information technology solutions to the Specialty Pharmaceutical distribution channel.
Funding
Current Stage
Late StageTotal Funding
unknown2024-02-22Acquired
Leadership Team
Recent News
2025-09-30
Company data provided by crunchbase