Chronos Agency ยท 1 month ago
Creative Head (Graphics)
Chronos Agency is seeking a Creative Director to lead its Copy and Graphics Teams. The role involves ensuring high-quality creative output for email and SMS campaigns while bridging creative and strategic efforts to meet client goals.
E-CommerceInformation Technology
Responsibilities
Ensure Creative Quality - Oversee the quality of all copy and design output to meet client expectations
Lead and Grow the Creative Team - Manage, guide, and develop both the Copywriting and Graphics teams through clear direction, mentorship and hiring support
Deliver High-Performing Campaign - Drive the creation of on-brand, high-converting Email and SMS content
Bridge Strategy and Creative - Align copy and design efforts with client goals and strategy teams
Support Account Performance - Work with Account Managers to achieve client revenue and engagement targets
Handle Client Escalations - Address creative-related client concerns professionally and efficiently
Optimize for Mobile - Ensure all creative assets are mobile and dark mode friendly
Use Klaviyo & HTML/CSS - Leverage Klaviyo features and apply basic HTML/CSS for email builds
Qualification
Required
8+ years of overall experience, with at least 5+ years in DTC eCommerce Email, SMS, and CRM Marketing
Relevant competency and experience in branding, graphic design and copywriting
Familiar with the internet marketing industry
Fluent with HTML and CSS Coding
Confident and comfortable with communicating with clients across different geographies and timezones
Willing to take part in a paid assessment (to be confirmed)
Portfolio of past work and references to be made available
Benefits
Full-time Remote Work Setting
Paid Time Off (30 days annually)
Observance of Public Holidays
Internet Allowance
Health and Wellness Allowance
Maternity and Paternity Benefit
Loyalty Rewards
Performance-based Incentives and Bonuses
Outcome-focused Environment