OneDigital · 1 month ago
Vice President of Operations - Remote
United States
Full-time
Remote
Senior Level, Lead/Staff
$160K/yr - $210K/yr
10+ years expOneDigital is a company focused on helping people achieve their best work and lives. They are seeking a Vice President of Operations responsible for driving operational excellence and cross-functional alignment within their Pharmacy Consulting Practice, addressing departmental challenges while leveraging technology and AI for growth.
Human ResourcesInsuranceLife InsuranceSmall and Medium Businesses
No H1B
Responsibilities
Break down silos and foster cross-team collaboration through structured leadership meetings, shared goals, and actionable outcomes
Lead process automation initiatives (RFP, reporting, contract review) to reduce manual work, eliminate bottlenecks, and improve scalability
Develop and implement a unified CRM and project management system to streamline operations and enhance visibility
Address resource constraints by advocating for scalable staffing models, capacity planning, and targeted hiring—especially in account management and analytics
Modernize client reporting and analytics, introducing enhanced benchmarking, improved UI/UX, and client portals to maintain competitive differentiation
Drive integration with OneDigital, unifying branding, technology, and client engagement for a cohesive market offering
Establish and monitor operational KPIs, ensuring continuous improvement and accountability across all teams
Champion a culture of transparency, innovation, and client-centricity
Collaborate closely with the VP of Clinical Services to align operational and clinical strategies, ensuring seamless client delivery and innovation
Work with OneDigital teams to drive business integration, cross-selling, and resource sharing
Qualification
Required
Bachelor's degree in business, healthcare, or related field
10+ years of progressive leadership experience in healthcare consulting, pharmacy benefit management, or related operations
Demonstrated success in leading multi-disciplinary teams and managing complex, cross-functional projects
Proven track record in process improvement, automation, and technology adoption
Strong analytical, strategic planning, and change management skills
Excellent communication, stakeholder management, and team-building abilities
Experience with CRM, project management, and reporting/analytics tools
Commitment to people-first leadership, transparency, and continuous improvement
Benefits
Health, wellbeing, retirement, and other financial benefits
Paid time off
Overtime pay for non-exempt employees
Robust learning and development programs
Reimbursement of job-related expenses per the company policy
Employee perks and discounts
Company
OneDigital
OneDigital is focused exclusively on employee benefits.
1001-5000 employees
Funding
Current Stage
Late StageTotal Funding
unknownKey Investors
CPP Investments
2025-09-19Secondary Market
2025-09-19Acquired
Leadership Team
Mike Sullivan
Co-Founder & Chief Growth Officer
T
Travis Dommert
SVP, Talent
Recent News
Alternative Credit Investor
2026-01-24
Company data provided by crunchbase